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DateRelevanceViews Displaying 51-75 of 1646
How to turn on and view logging within the Active Administrator console (4317243)

How to turn on and view logging within the Active Administrator. ... <ol><li>Select Settings | User Options.</li><li>Click Advanced.</li><li>By default, console logging is disabled. ... <p>Once logging is enabled, the log file can be viewed anywhere within the console by pressing the F8 key on the keyboard.</p>

Product(s): Active Administrator
Last Updated On: 1/27/2025
NA rating | 571 views
Knowledge Article
How to create custom user account locked out email alert. (4225559)

How to create a custom user account locked out email alert.

Product(s): Active Administrator
Last Updated On: 1/22/2025
NA rating | 923 views
Knowledge Article
some email notifications cannot be disabled (4378226)

We have found that if we had a trial license these features would be enabled as part of the trial, and then when choosing for instance the AD Health-only license there is no way to disable these features later.

Product(s): Active Administrator
Last Updated On: 1/24/2025
NA rating | 223 views
Knowledge Article
Missing User and Domain Controller information in the GPO History module (4378187)

Some GPOs do not display the correct information in the User and Domain Controller columns of the GPO History module. ... None ... Defect ID - 537530 has been created to consider including a fix in a future release of the product.

Product(s): Active Administrator
Last Updated On: 1/21/2025
NA rating | 223 views
Knowledge Article
Does Active Administrator Supports gMSA Service Accounts? (4369393)

Active Administrator does not support gMSA and MSA accounts to be used as a service account to run Active Administrator services and agents.

Product(s): Active Administrator
Last Updated On: 1/22/2025
3 rating | 1004 views
Knowledge Article
Error: CActiveAdministratorAgent::DoAgentWork - Unable to open the database. Provider cannot be found. It may not be properly installed. (4316583)

After Domain Controllers are patched and rebooted, they stop writing to the database. ... It may not be properly installed. ... Connection String: Provider=SQL01;Server=Quest01;Database=ActiveAdministrator;Trusted_Connection=yes;

Product(s): Active Administrator
Last Updated On: 1/24/2025
5 rating | 3551 views
Knowledge Article
Audit Agents keep disconnecting and connecting (4369737)

After upgrading to AA 8.6.2, audit agents keep disconnecting/connecting (disconnect for about 10 to 30 minutes) and these notifications, "The SLAgentSvc is experiencing problems writing data to the database/ The SLAgentSvc has restored its connection to the database" are being generated.

Product(s): Active Administrator
Last Updated On: 1/23/2025
NA rating | 411 views
Knowledge Article
Changes to Azure AD Connect / Entra Connect Monitored Services (4378137)

Previously in Active Administrator, the service names used for Azure AD Connect for that Active Administrator to monitor were hardcoded into the product. ... We have updated this to use a configuration file to allow the change/addition of other Azure AD / Entra services in the future as we expect Microsoft may rebrand these services again in the future.

Product(s): Active Administrator
Last Updated On: 1/17/2025
NA rating | 330 views
Knowledge Article
Failed to backup Group Policy object error. (4375191)

The following error is seen when attempting to create GPO backups:<br> ... <p><img src="https://prod-support-images-cfm.s3.amazonaws.com/KB_kA06R000000HNhbSAG_4375191a.jpeg"></img></p> ... <br><br><strong>Critical Error: An error occurred while attempting to Backup GPO [NAME].<br><br>Unable to find ldifde.exe, which is a required file. ldifde.exe can be installed by adding the &quot;AD DS Snap-Ins and Command-Line Tools&quot; feature or by running the following PowerShell command from an elevated console: Get-WindowsCapability -Name RSAT.ActiveDirectory.DS-LDS.* -Online | Add-WindowsCapability -Online<br> at Quest.AA.AFS.ASM.GroupPolicy.LdifdeFinder.GetLdifdePath()<br> at Quest.AA.AFS.ASM.GroupPolicy.GroupPolicyProviderBase.RunLdifdeCommand(ICollection`1 arguments)<br> at Quest.AA.AFS.ASM.GroupPolicy.BackupGPOProvider.ExportDE(String domainName, String dcName, String cn, Uri backupFolder, String backupFolderName, String distinguishedName)<br> at Quest.AA.AFS.ASM.GroupPolicy.BackupGPOProvider.Backup(String domainName, Guid gpoId, BackupGpoBehavior behavior, Uri backupFolder, String gpoContainerPath)<br> at Quest.AA.AFS.ASM.GroupPolicy.GpoHistoryWatcher.ProcessGroupPolicy(Uri gpoHistoryPath, Guid gpoId, Int32 versionNumber, String domainName)<br> at Quest.AA.AFS.ASM.GroupPolicy.GpoHistoryWatcher.ProcessGroupPolicy(Guid gpoId, Int32 versionNumber, String domainName)<br> at Quest.AA.AFS.ASM.GroupPolicy.GpoHistoryWatcher.CheckForGPOChanges()</strong> Try installing the <strong>&quot;AD DS Snap-Ins and Command-Line Tools&quot; </strong>feature by running the following PowerShell command from an elevated console:<br><br><strong>Get-WindowsCapability -Name RSAT.ActiveDirectory.DS-LDS.* -Online | Add-WindowsCapability -Online</strong><br><br>Or, you may install it by opening Server Manager in the Active Administrator server and add the role from there.<br>

Product(s): Active Administrator
Last Updated On: 1/17/2025
1 rating | 687 views
Knowledge Article
How to Disable DFSRS collectors from AD health? (4378110)

5) In the settings uncheck "Enabled" ... 6) Click "Apply to All" and "Yes" in the confirmation dialogue. ... 7) Repeat steps 4 - 6 for the other DFSRS collectors. ... There are 6 in total. ... Once this is complete the AD Health agents will no longer communicate with the replication systems on the DCs.

Product(s): Active Administrator
Last Updated On: 1/10/2025
NA rating | 137 views
Knowledge Article
Blank Message Body for Password Reminder emails to some admin email addresses (4378082)

When using Email Settings with Exchange Online, the administrator at the top of the recipient list receives the notification correctly, while the remaining recipients configured to receive password expiration reminders receive messages with an empty email body.

Product(s): Active Administrator
Last Updated On: 1/6/2025
NA rating | 210 views
Knowledge Article
Can changes to the Password Reminder module be audited? (4377989)

Is it possible to audit changes to the Password Reminder module, so that alerts can be raised on any changes to this module and have access to a history showing before and after values when an option is changed?

Product(s): Active Administrator
Last Updated On: 12/30/2024
NA rating | 245 views
Knowledge Article
Unable to remove Certificates from Certificate Repository module (4378071)

When computers are removed from the Certificate Management module, the certificates associated with those computers cannot be deleted from the Certificate Repository module. ... None ... Defect ID - 534119 has been created to consider including a fix in a future release of the product.

Product(s): Active Administrator
Last Updated On: 1/6/2025
NA rating | 139 views
Knowledge Article
Email notification subject line for AD health (4378009)

Can we customize the email notification from AD Health? ... Like subject line by including %DomainControllerName% or the object name as mentioned within the email notification. ... No, Currently the subject and body templates for Active Directory Health are not modifiable.

Product(s): Active Administrator
Last Updated On: 12/19/2024
NA rating | 198 views
Knowledge Article
How is Active Administrator licensed? (4255772)

Active Administrator is licensed by the total number of enabled user objects in the licensee’s Active Directory. ... Can I use my license for a selected group of users, or for just part of the domain, or just one of my domains?

Product(s): Active Administrator
Last Updated On: 12/20/2024
NA rating | 1743 views
Knowledge Article
How to restore AD objects? (4237611)

How to restore AD objects such as users, computers and groups? <ol><li>Open the Active Administrator console</li><li>Expand Recovery and select Object Recovery</li><li>Select the backup you want to recover from and click Restore</li><li>Click Next</li><li>Click Find or Browse to select the objects you want to restore</li><li>Optionally click Compare to see the differences between the object in the backup and in AD</li><li>Click Next</li><li>Select to restore all of the attributes or select the attributes you want to restore and click Next</li><li>Select the DC you want to restore to</li><li>If any of the objects selected to recover contain child objects (such as an OU) you can select to only the object, the object and everything it contains, or objects of a specific type</li><li>Click Next</li><li>Select how you want to handle passwords for any objects recovered that have passwords and click Next</li><li>Click Preview to show what attributes will be restored</li><li>Click Next to begin the Recovery operation</li></ol>

Product(s): Active Administrator
Last Updated On: 12/20/2024
NA rating | 1016 views
Knowledge Article
Unable to remove certificates from the Certificate Repository module (4377897)

When trying to remove a certificate from the Certificate Repository module, a 'NOT eligible for deletion' warning message appears: ... To remove a certificate from the Certificate Repository module, the certificate must first be removed from all the computers registered in the Certificate Management module where the certificate is present.

Product(s): Active Administrator
Last Updated On: 12/12/2024
NA rating | 254 views
Knowledge Article
How to change the login and password for the Active Administrator service account (4360935)

How to change the login and/or password for the Active Administrator services. ... Due to changes in security policies, it may become necessary to change the credential and/or the password that runs the Active Administrator services on the server where the application is installed.

Product(s): Active Administrator
Last Updated On: 12/13/2024
NA rating | 1269 views
Knowledge Article
Does AA 8.7 support windows 2025 (4377893)

<p>Can AA 8.7 support windows server 2025?</p> <p>No, AA 8.7 supports till windows server 2022. </p>

Product(s): Active Administrator
Last Updated On: 12/10/2024
NA rating | 167 views
Knowledge Article
How to purge stale inactive accounts (4316178)

How to purge stale inactive accounts. ... By default, inactive accounts are purged after 30 days of inactivity. ... You can set up a schedule, send notifications, and prevent specific users from being deleted.

Product(s): Active Administrator
Last Updated On: 12/16/2024
NA rating | 622 views
Knowledge Article
When restoring user objects, mailbox attributes are missing (4360981)

Make sure the AFS Foundation Server service account is a domain admin account that also has the Exchange Organization Management privilege.

Product(s): Active Administrator
Last Updated On: 12/4/2024
NA rating | 129 views
Knowledge Article
DACache folder has become corrupted, leading to an xml read failure. (4377091)

executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)<br> at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)<br> at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()<br> at System.Threading.ThreadPoolWorkQueue.Dispatch()<br>End Dump<br><br> <p>The following steps should fix this behavior:</p>

Product(s): Active Administrator
Last Updated On: 12/4/2024
3 rating | 372 views
Knowledge Article
Archive databases not available after update (4377824)

After the update to version 8.7.1.22, the archive databases are no longer available. ... If these are subsequently inserted into the InstanceConfiguration.xml, they are displayed again but the content is empty.

Product(s): Active Administrator
Last Updated On: 12/3/2024
NA rating | 213 views
Knowledge Article
AA Password Reminder is excluding an OU that was not excluded (4377778)

AA Password Reminder exclusion is not working correctly. ... On the exclusions, a parent OU was excluded... but not the Child OU, looking for to have the users of the Child OU processed for them to receive the reminder.

Product(s): Active Administrator
Last Updated On: 11/27/2024
NA rating | 289 views
Knowledge Article
GPO Setting Search is not returning values when trying to search User Rights Assignment (4377786)

In the GPO Search Settings module, under the User Rights Assignment category, trying to search part or the entire settings name doesn't provide any results. ... A defect has been identified in the GPO Search for User Right Assignments where results will be returned only if the searched text appears in all the User Right Assignments in all selected GPOs.

Product(s): Active Administrator
Last Updated On: 11/28/2024
NA rating | 186 views
Knowledge Article
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