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Foglight for Infrastructure 7.1.0 - Foglight for Web Monitor User and Reference Guide

Monitoring Web transactions Exploring your collection of monitored Web sites Investigating the performance of Web transactions and monitoring locations Exploring Web Monitor services Generating reports Configuring Web Monitor agent properties View reference
Web Monitor Performance Browser views Web Monitor Transaction Management views Web Monitor Service Operation Console and Foglight for APM Transactions views

To edit transaction details:

1
On the Transaction Detail dashboard, locate the settings that you want to edit.
•
To edit basic transaction information, such as its URL, in the Basic Information view, click Edit.
The Update Basic Transaction Information dialog box appears.
Click the column that you want to update, and type the desired values.
•
To start monitoring this Web site with a new set of monitoring agents, in the Monitoring Location view, click Edit.
The Edit Monitoring Locations dialog box appears.
Make your selections by selecting or clearing the check boxes next to the names of hosts on which the Web Monitor Agent is installed, as required.
•
To specify different thresholds for alarm generation, or authentication and proxy settings, in the Advanced Settings view, click Edit.
The Update Advanced Settings dialog box appears.
To specify different thresholds for alarm generation, in the Response time alarm firing conditions area, type the desired values.
To change the authentication or proxy settings, in the Authentication and proxy settings area, select and type the desired values.
URL authentication required: Select this check box only if the specified URL requires user authentication. If that is the case, you need to ensure that you have proper credentials in place to enable the Web Monitor Agent to access this URL. Click Manage Credentials to review the existing credentials, or to create new ones, as required. For more information, see Configuring credentials to access Web sites requiring user authentication.
When finished, you can return to this dialog box using the breadcrumb trail.
Use proxy for URL connection: Select this check box only if the Web Monitor needs to use a proxy to access the specified URL. Click Manage Credentials to review the existing credentials, and create new ones, as required. For more information, see Configuring credentials to access Web sites requiring user authentication.
Server: If you need to configure proxy access, type the name of the proxy server followed by the port number.
Proxy authentication required: Select this check box if the proxy requires authentication.
2
Click Save.
The dialog box closes.
3
The view containing newly updated information refreshes, showing the new values.

Investigating the performance of Web transactions and monitoring locations

A typical monitoring environment includes a set of monitored Web sites and the Web Monitor agents that monitor them. These components are displayed on the Performance Browser dashboard. This dashboard provides an overall summary of your entire Web monitoring environment. Use it to see the state of individual Web transactions, and to understand the end users’ experience when visiting monitored Web sites.

Figure 5. Performance Browser dashboard

You can access this dashboard from the navigation panel. Under Dashboards, click Web Monitor > Performance Browser.

When you navigate to the Performance Browser for the first time, the Monitor tab, described in this topic, appears open. This tab provides an overall summary of your monitored environment. The FAQts tab is also available. For more information about this tab, see Exploring the FAQts tab.

Start by indicating the type of objects you want to investigate. To do that, select the appropriate tile at the top of the Monitor tab, Transactions or Locations. This causes the Quick View to display information about the selected objects. Next, select an object or group of objects in the Quick View, such as All Transactions or All Locations, to display additional information about that selection. For example, selecting all transactions identifies the locations with the lowest availability, the lowest MET (met expected time) data, and the highest consumed response time. For complete information about the data appearing on the Performance Browser, see Web Monitor Performance Browser views.

For more information, see the following topics:

•
Drilling down on transactions
•
Drilling down on locations via the Locations tab

Exploring the FAQts tab

The FAQts tab available on the Performance Browser allows you to review frequently asked questions about your monitored systems and their answers. The Categories view shows several question categories. Selecting a category shows the questions belonging to that category in the Questions pane. From there, clicking a question shows the answer on the right.

Figure 6. FAQts Tab View

For complete information about the data appearing on this tab, see FAQts tab.

Drilling down on transactions

When you select a transaction in the Quick View, you can see details indicating the overall state of that transaction, the associated response metrics, and any alarms generated against it. To display additional details about that transaction, click Explore.

Figure 7. Transaction Additional Details

The All Locations drilldown view, displayed by default, allows you to review a larger set of metrics about the selected transaction, and to see how well that transaction is performing when monitored from different locations. Comparing the performance metrics collected from different locations can give you a general view of the responsiveness of your Web sites, and to indicate potential problems at locations that show response issues, and as such might require further investigation. For complete information about the data appearing on this view, see Transaction at All Locations drilldown view.

From here, you can drill down on a particular location and review its overall performance. To do that, click the down-facing arrow on the right of Choose a Location, and select a location from the list that appears.

Figure 8. Choose a Location

The Location drill down view shows the details of a transaction monitored from a particular location.

Figure 9. Location Drill Down View

The top part of this view show a number of metrics resulted from monitoring that transaction from the selected location. The bottom part of this view shows a graph indicating the total transaction response times over the selected time range. High peaks in the graph often suggest potential bottlenecks and likely need to be investigated. For complete information about the data appearing on this view, see Transaction at a Selected Location drilldown view.

In some scenarios you can choose to monitor a Web transaction form multiple locations in your monitored environment. Drilling down on a specific location that shows the signs of performance degradation can either indicate a problem with the monitored location of the monitored Web transaction. Comparing the performance metrics collected from multiple locations can, for example, indicate potential problems with a particular location, rather than with the monitored transaction.

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