'The Toad for DB2 installer has detected an existing 64-bit DB2 environment on your computer' (4278796)

'The Toad for DB2 installer has detected an existing 64-bit DB2 environment on your computer'

User keeps getting a dialog box from the Toad installation which prevents him from installing it. The dialog box contains this text: 'The Toad for DB2 installer has detected an existing 64-bit DB2 environment on your computer. This installation of Toad for DB2 includes a 32-bit DB2 client. However, DB2 does not allow both 32-bit and 64-bit DB2 environments to exist on the same computer.'

Does Toad for DB2 v 4.7.1 support Windows 2008 64-bit?

 

RESOLUTION 1:

According Toad for DB2 v 4.7.1 release notes, it does not support Windows 2008 64-bit.

Windows Server 2008 R2 (64-bit) is supported in newer versions of Toad for DB2. Please refer to the specific version's Release Notes for the most up todate system requirements.

https://support.quest.com/searchdocumentation.aspx?pr=268441843&pv=4294947580

 

A previous install of a 64bit DB2 client existing on the environment and this could be conflicting with the install of Toad. Toad should be able to determin which version of the client, either 32bit or 64bit to install, but if there's a conflict, a suggested workaround may be to uninstall the existing 64bit client, or try downloading/installing the msi install specific to 64bit DB2 clients. This msi version specific for 64bit is available at: https://support.quest.com/softwaredownloads.aspx?pr=268441843&pv=4294947580 Under Toad for DB2 MSI (Special Installation Only)... ".MSI Installer (includes 64-Bit DB2 Client)"