1 |
In the Pre and Post Migration Step Maintenance window, click New and specify the object class and object type of the step you want to create. |
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In the Migration Step drop-down list, select Custom Command. |
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Select Auto if you want the step to trigger automatically. |
5 |
Specify a name for the step in the Description field. |
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(Optional) Add Target Environment to trigger a migration step for a specific environment. |
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Click Apply to save your work. |
10 |
Click Define Command. |
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11 |
In the Command field, enter the command you want Stat to run. |
15 |
(Optional) In the SSH time-out in seconds field, specify a longer connection timeout amount. |
17 |
Click Apply. |
Application release security is controlled by the following user class rights:
The Release Management Maintenance table is displayed in a standard maintenance window. To open this window, select Maintenance | Domain-Specific | Release Management.
Application release numbers are specific to service domain and change management module.
1 |
In the Domain field, select the service domain. |
2 |
In the Module field, select the change management module. |
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To define a new major release number, click New Major. |
6 |
Template security is controlled by the following user class rights:
The Application Template Maintenance table is displayed in a standard maintenance window. To open this window, select Maintenance | Domain-Specific | Templates for Description/Resolution | Application Templates.
The CSR Type Template Maintenance table is displayed in a standard maintenance window. To open this window, select Maintenance | Domain-Specific | Templates for Description/Resolution | CSR Type Templates.
Determines whether the template is to be used in either the Description or Resolution tab | |
After you have defined a new template record, click Apply to save your work. Then click Template.... Stat opens the Edit Template window. Here you can specify the information that a user is required or recommended to enter in the Description or Resolution tab of a CSR. The Edit Template window features the same rich text editing capabilities supported in the Description and Resolution tabs, including a Formatting toolbar. For more information on rich text editing, see the Stat User Guide, Chapter 3, “Change/Service Requests.”
After defining the template, click OK or Apply to save your work.
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