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Recovery Manager for AD Disaster Recovery Edition 10.3 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Getting and using help Configuring Windows Firewall Using Computer Collections Cloud Storage Secure Storage Server Hybrid Recovery with On Demand Recovery Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Using Managed Service Accounts Active Directory backups vs Windows System State backups Creating BMR and Active Directory backups Using the Backup Wizard Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Using Forest Recovery Agent Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up Active Directory components Integration with Change Auditor for Active Directory Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Full Replication Consolidating backup registration data Monitoring Recovery Manager for Active Directory Recovering an Active Directory forest
Forest recovery overview Deploying Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) Permissions required to use Forest Recovery Console Forest Recovery Console Managing a recovery project Recovery methods Phased recovery Managing Forest Recovery Agent Rebooting domain controllers manually Resetting DSRM Administrator Password Purging Kerberos Tickets Managing the Global Catalog servers Managing FSMO roles Manage DNS Client Settings Configuring Windows Firewall Developing a custom forest recovery plan Backing up domain controllers Assigning a preferred DNS server during recovery Handling DNS servers during recovery Forest recovery approaches Deciding which backups to use Running custom scripts while recovering a forest Overview of steps to recover a forest Viewing forest recovery progress Viewing recovery plan Viewing a report about forest recovery or verify settings operation Handling failed domain controllers Adding a domain controller to a running recovery operation Selectively recovering domains in a forest Recovering SYSVOL Deleting domains during recovery Resuming an interrupted forest recovery Recovering read-only domain controllers (RODCs) Checking forest health Collecting diagnostic data for technical support
Restore Active Directory on Clean OS method Bare metal forest recovery Using Management Shell Creating virtual test environments Appendices
Frequently asked questions Best practices for using Computer Collections Technical characteristics Best practices for creating backups Best practices for creating backups for forest recovery Best practices for recovering a forest Descriptions of recovery or verification steps Ports Used by Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Events generated by Recovery Manager for Active Directory

Configuring Windows Firewall

A firewall enabled in your environment may block traffic on ports used by Recovery Manager for Active Directory (RMAD), preventing you from backing up or restoring data. Before you start using RMAD, make sure your firewall does not block traffic on ports used by RMAD.

This section provides instructions on how to configure built-in Windows Firewall on a the domain controllers to be backed up, so that RMAD could back up data on that computer.

The section covers the following methods:

 

Manual method

For each of the following agents, you must create the specified firewall rules to allow traffic on ports used by RMAD. For descriptions of each firewall rule, see the table below.


Backup Agent:

  • If you have a preinstalled Backup Agent, create Rule 3 and specify BackupAgent64.exe in the Program path parameter.

  • If you have an automatic Backup Agent installation, create Rule 3 and specify ErdAgent.exe instead of <backup agent> in the Program path parameter.

  • If you use the specified Backup Agent port, you need to configure Rule 1 and Rule 3. In Rule 3, specify <specific TCP port> for the Backup Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Backup Agent, configure Rule 1, Rule 2, and Rule 3. In Rule 3, specify the <RPC dynamic port range> for the Backup Agent in the Local ports parameter.

Online Restore Agent:

  • Configure Rule 4 and specify OnlineRestoreAdapter.exe in the Program path parameter.

  • If you use the specified Online Restore Agent port, configure Rule 1 and Rule 4. In Rule 4, specify <specific TCP port> for the Online Restore Agent in the Local ports parameter.

  • If the RPC dynamic port range is used for the Online Restore Agent , configure Rule 1, Rule 2, and Rule 4. In Rule 4, specify <RPC dynamic port range> for the Online Restore Agent in the Local ports parameter.

Offline Restore Agent:

  • Configure Rule 5 and specify RstAgent.exe in the Program path parameter.

  • If you use the specified Offline Restore Agent port, you need to configure Rule 1 and Rule 5. In Rule 5, specify <specific TCP port> for the Offline Restore Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Offline Restore Agent , configure Rule 1, Rule 2, and Rule 5. In Rule 5, specify <RPC dynamic port range> for the Offline Restore Agent in the Local ports parameter.

Management Agent:

  • Configure Rule 6 and specify the ManagementAgent.exe in the Program path parameter.

  • If you use the specified Backup Agent port, configure Rule 1 and Rule 6. In Rule 6, specify <specific TCP port> for the Management Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Management Agent, configure Rule 1, Rule 2, and Rule 6. In Rule 6, specify <RPC dynamic port range> for the Management Agent in the Local ports parameter.

Forest Recovery Agent:

  • Configure Rule 7 and specify FRRestoreService64.exe in the Program path parameter.

  • If you use the specified Backup Agent port, configure Rule 1 and Rule 7. In Rule 7, specify <specific TCP port> for the Forest Recovery Agent in the Local ports parameter.

  • If you use the RPC dynamic port range for the Forest Recovery Agent, configure Rule 1, Rule 2, and Rule 7. For Rule 7, specify <RPC dynamic port range> for the Forest Recovery Agent in the Local ports parameter.

Secure Storage Agent:

  • Configure Rule 8 and specify FRRestoreService64.exe in the Program path parameter.
  • For RMAD Disaster Recovery Edition if using a Secure Storage server the port can be configured. The default port is 48001 but if changed, use that port number for the LocalPort parameter.


The following list describes the settings for each firewall rule. Any setting not described in this list can be left as the default value.


Rule 1

- Rule Type: Custom
- Program Path: System
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: 445
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 1 settings: New-NetFirewallRule -DisplayName "Rule 1" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort 445 -Protocol TCP -Program System

Rule 2

- Rule Type: Custom
- Program Path: %SystemRoot%\System32\Svchost.exe
- Service settings: Remote Procedure Call (RpcSs)
- Protocol: TCP
- Local ports: RPC Endpoint Mapper
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 2 settings: New-NetFirewallRule -DisplayName "Rule 2" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPCEPMap -Protocol TCP -Program "%SystemRoot%\System32\Svchost.exe" -Service RpcSs

Rule 3

- Rule Type: Custom
- Program Path: %SystemRoot%\RecoveryManagerAD\BackupAgent64.exe or %SystemRoot%RecoveryManagerAD\ErdAgent.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specified port for Backup Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 3 settings: New-NetFirewallRule -DisplayName "Rule 3" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "%SystemRoot%\RecoveryManagerAD\BackupAgent64.exe"

Note: If the Backup Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter

Rule 4

- Rule Type: Custom
- Program Path: C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe"
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Online Restore Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 4 settings: New-NetFirewallRule -DisplayName "Rule 4" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe"

Note: If the Online Restore Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

Rule 5

- Rule Type: Custom
- Program Path: %SystemRoot%\RecoveryManagerAD\RstAgent.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Offline Restore Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 5 settings: New-NetFirewallRule -DisplayName "Rule 5" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "- Program Path: "%SystemRoot%\RecoveryManagerAD\RstAgent.exe"" "

Note: If the Offline Restore Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

Rule 6

- Rule Type: Custom
- Program Path: %SystemRoot%\RecoveryManagerAD\ManagementAgent.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Management Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 6 settings: New-NetFirewallRule -DisplayName "Rule 6" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "%SystemRoot%\RecoveryManagerAD\ManagementAgent.exe"

Note: If the Management Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

Rule 7

- Rule Type: Custom
- Program Path: C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: RPC dynamic port range/specific port for Forest Recovery Agent
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 7 settings: New-NetFirewallRule -DisplayName "Rule 7" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort RPC -Protocol TCP -Program "C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe"

Note: If the Forest Recovery Agent uses a specific TCP port then specify the TCP port in the LocalPort parameter. If the RPC dynamic port range is used then specify the RPC dynamic port range in the LocalPort parameter.

Rule 8

- Rule Type: Custom
- Program Path: C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe
- Service settings: Apply to all programs and services
- Protocol: TCP
- Local ports: 48001
- Remote ports: Any
- Local IP addresses: Any
- Remote IP addresses: Any
- Action: Allow the connection
- Rule profile: Domain, Private, and Public
- Allowed users: Any
- Allowed computers: Any

PowerShell for the Rule 8 settings: New-NetFirewallRule -DisplayName "Rule 8" -Group RMAD -Enabled True -Profile Any -Direction Inbound -LocalPort 48001 -Protocol TCP -Program "C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRRestoreService64.exe"

Note: For RMAD Disaster Recovery Edition if using a Secure Storage server the port can be configured. The default port is 48001 but if changed, use that port number for the LocalPort parameter.

note

For more information on RPC dynamic port range, refer to the following Microsoft Support Knowledge Base articles at https://support.microsoft.com:
How to configure RPC to use certain ports and how to help secure those ports by using IPsec
How to configure RPC dynamic port allocation to work with firewalls
The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008

 

Automatic method

Before following the below instructions, make sure that Windows Firewall enabled on the target computer does not block any ports used by the Recovery Manager Console: these ports are required to deploy Backup Agent, Online Restore Agent, Offline Restore Agent, Management Agent and Forest Recovery Agent.

Use the following options to automatically configure Windows Firewall settings:

  • To automatically configure Windows Firewall for Backup Agent, Online Restore Agent, Offline Restore Agent and Management Agent, use the Recovery Manager Console settings. For more details, see the Ports tab section here.

  • To automatically configure Windows Firewall for Forest Recovery Agent and Management Agent, use the Agents tab in the Recovery Project Settings dialog in Forest Recovery Console. For more details, see the Specifying recovery project settings section.

  • You can automatically configure Windows Firewall settings for Backup Agent using the Computer Collection properties in Recovery Manager Console:

    • Open the Recovery Manager Console, expand the Computer Collections node in the console tree, and select the Computer Collection that includes the target computers where you want to automatically configure Windows Firewall.

    • From the main menu, select Action | Properties.

    • In the dialog box that opens, go to the Agent Settings tab.

    • Make sure the Use preinstalled Backup Agent check box is cleared. This is required to automatically deploy Backup Agent when the backup creation operation starts. You cannot configure Windows Firewall by using preinstalled Backup Agent.

    • Select the Automatically configure Windows Firewall check box, and click OK

RMAD automatically configures Windows Firewall on each Windows Server® 2008-based or later computer in the Computer Collection after the backup creation operation starts on that Collection.

  • To automatically configure Windows Firewall settings for Online Restore Agent, you should select the Automatically configure Windows Firewall option on the Domain Access Options step of Online Restore Wizard.

 

Using Computer Collections

A Computer Collection is a group of shortcuts to the computers (domain controllers and/or AD LDS (ADAM) hosts) to be backed up with Recovery Manager for Active Directory. You can have multiple Computer Collections, each representing a group of computers you want to back up. You can populate a Computer Collection with shortcuts to specific computers available on your network and containers (for example, Active Directory® domains, sites, and organizational units) that include the computers you want to back up.

Each Computer Collection has its individual properties you can use to configure such settings as backup location, backup creation schedule, performance, and backup operation logging. For more information about Computer Collection properties, see Properties for an existing Computer Collection.

Computer Collections help you organize any number of computers into groups with the appropriate settings for backup creation and scheduling. A well-organized set of Computer Collections ensures that up-to-date copy of the backup information is maintained for remote computers. Therefore, it is recommended to group managed computers into Computer Collections and set appropriate properties for every Computer Collection.

This section covers the following tasks:

 

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