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Quest VROOM 1.3 - User Guide

Agents related commands

The Administration view shows a list of existing agent instances and a set of agent management commands at the top of the list. Use it to verify that your agents are collecting data from the monitored environment.

The following commands are available:

•
Add: Starts a workflow for creating new agent instances. For more information, see Creating Rapid Recovery Agent. or For more information, see Creating Veeam Agent.
•
Refresh: Refreshes the list of agent instances and their states.
•
Activate: Activates one or more selected agent instances. Activating an agent instance starts the agent process on the machine on which the agent is installed.
•
Deactivate: Deactivates one or more selected agent instances. Deactivating an agent stops the agent process on the machine on which the agent is installed.
•
Start Data Collection: Starts the data collection for one or more selected agent instances. Starting an agent’s data collection causes the agent to begin monitoring the Rapid Recovery Core and to send the collected metrics back to the Management Server.
•
Stop Data Collection: Stops the data collection for one or more selected agent instances. Stopping an agent’s data collection causes the agent to stop monitoring the Rapid Recovery Core.
•
Edit Properties: Starts a workflow for editing the properties of one or more selected agent instances. Each agent comes with a set of properties that it uses to configure its correct running state. Editing agent properties .
•
Download Log: Retrieves agent log files that describe the operations an agent process performs while it is running on the monitored host. Use agent logs to solve problems related to an agent’s state or behavior. For example, if an agent instance fails to activate, you can use an agent log file to determine the cause of the problem.
•
Remove: Deletes the selected agent instance.
•
Update Agent: Updates the agent package to the latest version.
 
* 
IMPORTANT: Updating the agent package using this command generates the previously existing credentials. However, if you update the agent package by re-deploying its .gar file through the Agent Status page, the credentials need to be re-created. To do that, select an agent instance, click Edit Properties, and configure the required credentials on the Credentials tab of the Edit Tab Manager dialog box.

To perform any of the available commands, select one or more check boxes in the left-most column and click the appropriate button. For example, to start an agent’s data collection, select the check box in the agent row and click Start Data Collection.

Creating Rapid Recovery Agent

The Rapid Recovery Agents collect data from your Rapid Recovery infrastructure and sends it to the Rapid Recovery Core Server. The agents keep track of resource utilization metrics and alerts you when certain pre-defined thresholds are reached.

To create a Rapid Recovery Agent:
1
Log in to the Foglight browser interface.
2
Ensure that the navigation panel is open.
To open the navigation panel, click the right-facing arrow on the left.
3
On the navigation panel, under Homes, click Protection.
The Protection dashboard opens.
4
Use the Group selector located at the top of the dashboard to select the protection environment that you want to monitor.
5
On the menu bar, click the Administration tab.
The Administration view appears at the bottom of the Protection dashboard.
6
In the Administration view, click Rapid Recovery Agent, and then click Add.
The Agent Setup Wizard dialog box opens.
7
In the Select Fglam Client step, select the agent manager on which the new agent is to be deployed, and then click Next.
8
In the Select Rapid Recovery Core Server step, specify the following values, as needed, then click Next.
•
Rapid Recovery Core Server: The name or IP address of the computer on Rapid Recovery Core Server is running.
•
Port: The HTTP port number used by the Rapid Recovery Core Server.
9
In the Credential Verification step, perform either of the following:
* 
NOTE: The user credential must belong to the Administrators group of Rapid Recovery Core Server.
1
Select Add Rapid Recovery Core server to a new credential, then the Create New Credential view appears on the right. Specify the credential related information, and then click Next.
Or
2
Select Add Rapid Recovery Core server to an existing credential, then the Selected Existing Credential view appears on the right. Select an existing credential, and then click Next.
10
In the Summary step, confirm the agent information, and then click Finish.
The new Rapid Recovery Agent is created, and its data is to be monitored by Rapid Recovery after a few minutes.

Creating Veeam Agent

The Veeam Agents collect data from your Veeam infrastructure and sends it to the Veeam Backup Server. The agents keep track of resource utilization metrics and alerts you when certain pre-defined thresholds are reached.

To create a Veeam Agent:
1
Log in to the Foglight browser interface.
2
Ensure that the navigation panel is open.
To open the navigation panel, click the right-facing arrow on the left.
3
On the navigation panel, under Homes, click Protection.
The Protection dashboard opens.
4
Use the Group selector located at the top of the dashboard to select the protection environment that you want to monitor.
5
On the menu bar, click the Administration tab.
The Administration view appears at the bottom of the Protection dashboard.
6
In the Administration view, click Veeam Agent, and then click Add.
The Agent Setup Wizard dialog box opens.
7
In the Select Fglam Client step, select the agent manager on which the new agent is to be deployed, and then click Next.
8
In the Agent Properties step, specify the following values, as needed, then click Next.
•
Enterprise Manager: The name or IP address of the computer on Veeam Backup Server is running.
•
Port: The HTTP port number used by the Veeam Backup Server.
9
In the Credential Verification step, perform either of the following:
* 
NOTE: The user credential must assign with either of the Portal Administrator, Restore Operator, or Portal User role.
1
Select Add Veeam Manager Server to a new credential, then the Create New Credential view appears on the right. Specify the credential related information, and then click Next.
Or
2
Select Add Veeam Manager server to an existing credential, then the Selected Existing Credential view appears on the right. Select an existing credential, and then click Next.
10
In the Summary step, confirm the agent information, and then click Finish.
The new Veeam Agent is created, and its data is to be monitored by Veeam Backup Server after a few minutes.

Editing agent properties

Default versions of these properties are installed with Foglight. However, you can edit the default shareable and agent properties, configure agent properties that apply only to a specific agent instance, and create edited clones of shareable properties that are used by a subset of agents of a certain type.

To edit the Rapid Recovery Agent properties:
1
Log in to the Foglight browser interface.
2
Ensure that the navigation panel is open.
To open the navigation panel, click the right-facing arrow on the left.
3
On the navigation panel, under Homes, click Protection.
The Protection dashboard opens.
4
Use the Group selector located at the top of the dashboard to select the protection environment that you want to monitor.
5
On the menu bar, click the Administration tab.
The Administration view appears at the bottom of the Protection dashboard.
6
Select the instance of the Rapid Recovery Agent which properties that you want to modify, and then click Edit Properties.
7
In the Rapid Recovery Agent: Edit Properties dialog box, edit the properties as needed, and then click Save.
The Rapid Recovery Agent: Edit Properties dialog box closes and the list of agent instances automatically refreshes in the display area.
To edit the Veeam Agent properties:
1
Log in to the Foglight browser interface.
2
Ensure that the navigation panel is open.
To open the navigation panel, click the right-facing arrow on the left.
3
On the navigation panel, under Homes, click Protection.
The Protection dashboard opens.
4
Use the Group selector located at the top of the dashboard to select the protection environment that you want to monitor.
5
On the menu bar, click the Administration tab.
The Administration view appears at the bottom of the Protection dashboard.
6
Select the instance of the Veeam Agent which properties that you want to modify, and then click Edit Properties.
7
In the Veeam Agent: Edit Properties dialog box, edit the properties as needed, and then click Save.
The Veeam Agent: Edit Properties dialog box closes and the list of agent instances automatically refreshes in the display area.

 

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