NetVault Bare Metal Recovery 11.2 - User Guide for Plug-ins

Removing Plug-in Live Client for Windows®

In the Navigation pane, click Manage Clients.

On the Manage Clients page, select the applicable NetVault Backup Heterogeneous Client, and click Manage.

In the Installed Software table on the View Client page, select the applicable plug-in for removal, for example, Plug-in Live Client for Windows, and click the Remove Plugin button (

In the Confirm dialog box, click Remove.

Backing up data with Plug-in Live Client for Windows®

Backups of a target NetVault Bare Metal Recovery Client are broken down into a two-part process. The topics that follow illustrate all the steps used to perform both phases of the Plug-in Live Client backup process.

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Prerequisites for backing up data with Plug-in Live Client for Windows

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Performing an online backup of data with Windows Server® 2008 using Plug-in Live Client for Windows

Prerequisites for backing up data with Plug-in Live Client for Windows

This topic documents any prerequisite procedures that must be followed, before performing a backup with the Plug-in Live Client.

The following limitations apply to backups performed with the Plug-in Live Client for Windows®:

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Backup of Dynamic Disks is not supported.

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Backup of Active Directory is not supported.

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The Plug-in Live Client checks for the required VMware driver during a backup. If the required driver is not present, the backup job completes with warnings. If recovery to a VMDK Image is not intended, the VMware driver is not required and you can update the configuration file to disable the warning.

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To update the configuration file, perform the following steps:

Locate and open the “nvdrw.cfg” file in a text editor.

This file is located in \\NetVault Backup\config\. If the file does not exist, you can create it.

Add the following section:

[VM Option]

CheckVmDriver=FALSE

Save and close the file.

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To install the VMware device driver, perform the following steps:

Download the VMware drivers from the Quest website.


	NOTE: For VMDK Image recovery, only SCSI drivers are supported.

Copy the required device driver, for example, “vm_lsi_2008.inf,” to the physical machine.

To install the required device driver on the physical machine, locate the file on the physical machine.

Right-click it, and select Install from the menu.

When the Hardware Installation warning message is displayed, click Continue Anyway.

Reboot the system for the new settings to take effect.

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If the space allocated for shadow copies on the volume is insufficient, the oldest persistent shadow copy may be lost when you perform a backup. For information about shadow copies and how they are implemented, see the MSDN Library page at: http://msdn.microsoft.com/en-us/library/bb968832(VS.85).aspx

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For instructions on allocating space for shadow copies, see: http://technet.microsoft.com/en-us/library/cc786104.aspx

Verifying access to the Plug-in Server for use with Plug-in Live Client for Windows

Before using the Plug-in Live Client to perform active backups of a target NetVault Bare Metal Recovery Client, verify that the NetVault Bare Metal Recovery Client is bootable with Plug-in Offline Client, and that it is accessible to the Plug-in Server. This procedure is performed to ensure that the target NetVault Bare Metal Recovery Client is accessible at restore time. Note the following:

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Failure to perform this verification process may result in the inability to restore backups taken with the Plug-in Live Client.

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You only need to perform this procedure once for a target NetVault Bare Metal Recovery Client, unless its networking hardware is changed later. If so, you must perform these procedures again.

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This procedure must be performed for each NetVault Bare Metal Recovery Client that is to be backed up with the Plug-in Live Client.

Part 1: Boot the NetVault Bare Metal Recovery Client with Plug-in Offline Client

Boot the target NetVault Bare Metal Recovery Client with the Plug-in Offline Client to prepare it for the backup. To complete the boot routine, review all the steps in Booting a NetVault Bare Metal Recovery Client with Plug-in Offline Client.

Part 2: Verify access to the NetVault Bare Metal Recovery Client

After you have booted the NetVault Bare Metal Recovery Client using Plug-in Offline Client, outlined in Booting a NetVault Bare Metal Recovery Client with Plug-in Offline Client, access the NetVault Backup Server and start the NetVault Backup WebUI.

Access the NetVault Backup Backup window, and double-click the NetVault Backup Server — the system containing the Plug-in Server — to open it.

Open the Plug-in Server by double-clicking it.

Locate the appropriate NetVault Bare Metal Recovery Client displayed under the plug-in, and double-click it to open it.

One of two results occurs:

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System disks are revealed: If selectable disks are revealed, you have verified that the NetVault Bare Metal Recovery Client is accessible.

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An error message is revealed: If a dialog box displays stating “Failed to connect to client,” the NetVault Bare Metal Recovery Client is not accessible. This issue occurs for any number of reasons. The most common reason is that the networking hardware was not correctly configured during boot of the NetVault Bare Metal Recovery Client with Plug-in Offline Client. Reboot the target NetVault Bare Metal Recovery Client with Plug-in Offline Client, outlined in Booting a NetVault Bare Metal Recovery Client with Plug-in Offline Client, and ensure that the proper network-related values are used.

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NetVault Bare Metal Recovery 11.2 - User Guide for Plug-ins

Removing Plug-in Live Client for Windows®

Backing up data with Plug-in Live Client for Windows®

Prerequisites for backing up data with Plug-in Live Client for Windows

Verifying access to the Plug-in Server for use with Plug-in Live Client for Windows