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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

About NetVault Time

NetVault designates a Time Server, called NetVault Time Server, to synchronize time on the server and all client machines in the NetVault Domain. Typically, the NetVault Server acts as the NetVault Time Server, and the system time on this machine is the NetVault Time. However, you can designate any other NetVault machine as the NetVault Time Server. NetVault ignores the local time on the clients and uses NetVault Time for all time-specific operations, such as job scheduling, reporting, and tracing.

Configuring an alternate NetVault Time Server

To establish an alternate NetVault machine as the NetVault Time Server:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Choose machine. In the Choose machine drawer, select the client, and click Go to settings.
3
Under System and Security, click Time Sync. In the Time Sync dialog box, configure the following settings.
 
Table 142. Time synchronization settings
Setting
Description

This machine is the NetVault time server

This check box is selected by default on the NetVault Server.

To configure an alternate time server, clear this check box on the NetVault Server.

Synchronize NetVault time with system

Type the NetVault name of the alternate time server.

Number of ping-pongs to determine time difference

Type or select the number of time packets to be exchanged while polling. The default value is 5.

Number of hours between time sync updates

Specify how often the NetVault Server checks to see if it is still synchronized with the time server.

The default polling interval is 24 hours.

Number of milliseconds of time difference allowed between 2 servers

Type or select the allowed time variance.

By default, NetVault allows 1000-millisecond variance between the NetVault Server and the NetVault Time Server.

4
Click Apply to apply the new settings and close the dialog box.

Configuring default settings for global notification methods

This section includes the following topics:

•
Configuring email server settings for notifications
•
Configuring SysOp email ID for notifications
•
Configuring a default printer for notifications
•
Configuring network manager host settings for notifications

Configuring email server settings for notifications

To send notifications by email, you must configure the Outgoing Email Server (SMTP) settings. You can configure the SMTP settings from the Change Settings page.

To configure email server settings for notifications:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Notification. In the Notification dialog box, under Mail Server, configure the following options.
 
Table 143. Mail server settings for notifications
Setting
Description

Outgoing E-mail Server (SMTP)

Type the machine name or IP Address of the Mail Server.

Port number

The default SMTP listener port is port number 25. If the Mail Server is configured to listen on a different port, specify the port number.

NetVault’s E-mail Address

Type the sender’s email address for notifications.

NetVault’s Real Name

Type the sender’s name for email notifications.

Perform Authentication

To perform authentication, select this check box. You can use this setting only if your Mail Server supports LOGIN or PLAIN protocols.

Authentication Account

Specify a user account that can be used for SMTP authentication. This option is only required if the Perform Authentication check box is selected.

If no user account is specified, the user name from NetVault’s E‑mail Address is used for authentication. For example, if you specify “User-A@mycompany.com” in the NetVault’s E‑mail Address box, NetVault uses “User-A” to perform SMTP authentication.

Authentication Password

Type the password for the SMTP authentication account.

Confirmation Authentication Password

Re-type the password for confirmation.

Use hostname instead of nvsendmail

Select this check box to use the Fully Qualified Domain Name (FQDN) instead of nvsendmail with the EHLO and HELO commands. NetVault uses the host name in mail server messages, so the system must be set up with an FQDN to display the host name in FQDN format.

Connection Security

Select the connection types from the following:

•
None : Non secured connection.
•
STARTTLS: Secure connection using STARTTLS command
•
SSL/TLS: Secure connection using SSL/TLS
3
Click Apply to apply the new settings and close the dialog box.
4
Optionally, click Test email to use settings provided in Mail Server section and send the test email.
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