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MessageStats 7.8.1 - Upgrade Guide

About Moving a Complete MessageStats Installation

About Moving a Complete MessageStats Installation

This section describes moving a complete MessageStats installation to a new server. There are three possible scenarios covered:

•
Moving a MessageStats Installation with No Installed Report Packs
•
Moving MessageStats with at least One Installed Report Pack — No Upgrade
•
Moving and Upgrading MessageStats with at least One Installed Report Pack

In the scenarios that follow, Old_Server is the server on which MessageStats is currently installed. New_Server is the server to which MessageStats is being moved.

When performing an upgrade, if you are going to upgrade the database manually using the SQL database migration script, run the script after you have removed MessageStats from the old server but before you install MessageStats on the new server. (If you are upgrading MessageStats in the normal manner using the installer, the database is migrated automatically.)

Moving a MessageStats Installation with No Installed Report Packs

Moving a MessageStats Installation with
No Installed Report Packs

Use the following procedure to move MessageStats in an installation where no report packs are installed. You can use this procedure whether you are upgrading MessageStats to a new version or not. (If you are upgrading, you install the new version of MessageStats on New_Server.)

1
Ensure there are no tasks running on Old_Server. Use the MessageStats console client to cancel any active tasks.
2
Remove MessageStats from Old_Server.
3
Copy the contents of the MessageStats program files folder to the new server.
The default location is C:\Program Files (x86)\Quest\MessageStats.
 
4
Install MessageStats on New_Server using the appropriate MessageStats service credentials.
•
Ensure that the credentials have local administrative privileges on New_Server.
•
Ensure that the target folder for the installation matches the location to which you copied the program files folder from Old_Server.
5
If you installed MessageStats on New_Server without upgrading, install any MessageStats hotfixes to New_Server that were installed on Old_Server.
6
If any tasks were specifically configured to run using Old_Server as the task execution server (tasks that do not use the default task execution server), configure these tasks to use New_Server.

Moving MessageStats with at least One Installed Report Pack — No Upgrade

Moving MessageStats with at least
One Installed Report Pack — No Upgrade

Use this procedure when there is at least one report pack installed, but the versions of MessageStats and the report packs that are installed to the new server are the same as those on the old server. Neither MessageStats or the report packs are upgraded.

1
Ensure there are no tasks running on Old_Server. Use the MessageStats console client to cancel any active tasks.
2
Remove all MessageStats report packs from Old_Server.
3
Remove MessageStats from Old_Server.
4
Copy the contents of the MessageStats program files folder to the new server except for the Tasks folder. Do not copy the Tasks folder.
It is important that you do not copy the Tasks folder yet. You will copy this folder later.
The default location is C:\Program Files (x86)\Quest\MessageStats.
 
5
Install MessageStats on New_Server using the appropriate MessageStats service credentials.
•
Ensure that the credentials have local administrative privileges on New_Server.
•
Ensure that the target folder for the installation matches the location to which you copied the program files folder from Old_Server.
6
Install all the MessageStats report packs that you require.
7
Stop the MessageStats Scheduler Service on New_Server.
8
Copy the Tasks folder from Old_Server to New_Server.
9
Install any MessageStats hotfixes to New_Server that you had installed on Old_Server.
10
Start the MessageStats Scheduler Service on New_Server.
11
If any tasks were specifically configured to run using Old_Server as the task execution server (tasks that do not use the default task execution server), configure these tasks to use New_Server.

Moving and Upgrading MessageStats with at least One Installed Report Pack

Moving and Upgrading MessageStats with at least One Installed Report Pack

Use this procedure when there is at least one report pack installed and one or more MessageStats components are being upgraded to a newer version.

This procedure is a variation of the previous procedure. The variation is required because the task document files must be refreshed to update any task templates that were changed in the new version. Unfortunately, the MigrateTasks.exe tool does not update the task document files. The task document files are updated automatically by some (but not all) of the MessageStats report pack installers.

1
Ensure there are no tasks running on Old_Server. Use the MessageStats console client to cancel any active tasks.
2
Remove all MessageStats report packs from Old_Server.
3
Remove MessageStats from Old_Server.
4
Copy the contents of the MessageStats program files folder to the new server except for the Tasks folder. Do not copy the Tasks folder.
It is important that you do not copy the Tasks folder yet. You will copy this folder later.
The default location is C:\Program Files (x86)\Quest\MessageStats.
 
5
Install the new version of MessageStats on New_Server using the appropriate MessageStats service credentials.
•
Ensure that the credentials have local administrative privileges on New_Server.
•
Ensure that the target folder for the installation matches the location to which you copied the program files folder from Old_Server.
6
Install all except one of the new versions of the report packs that you require. Do not install one of the report packs. You will install the last report pack in a later step.
The last report pack to be installed must be one of the following report packs:
•
The MessageStats Report Pack for OCS/Lync Server
•
The MessageStats Report Pack for Exchange ActiveSync
•
The MessageStats Report Pack for OWA
These report packs have installers that will refresh the task documents for all scheduled tasks.
7
Stop the MessageStats Scheduler Service on New_Server.
8
Copy the Tasks folder from Old_Server to New_Server.
9
Start the MessageStats Scheduler Service on New_Server
10
Install the remaining new version of the report pack that was not installed with the other report packs.
11
If any tasks were specifically configured to run using Old_Server as the task execution server (they do not use the default task execution server), configure these tasks to use New_Server.
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