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ControlPoint 8.9 - for Microsoft 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License

Renewing or Changing the Terms of Your ControlPoint License

ControlPoint Online Configuration

Configure ControlPoint Services

Using Discovery to Collect Information for the ControlPoint Database Cache

Using the Discovery Service

Launching the Discovery Setup Application Changing Discovery Service Configuration and Settings Starting or Stopping the Metalogix ControlPoint Discovery Service and Changing Discovery Service Properties Monitoring the Discovery Service Queue

Viewing Discovery Run Detail

Running Discovery Interactively from the ControlPoint Application

Using Sensitive Content Manager Services

Launching the SCM Services Setup Application Changing SCM Services Configuration and Settings Monitoring the Status of ControlPoint Interactions with SCM Viewing SCM Job Detail Setting Sensitive Content Manager End Points and Managing Scanning Preferences

Preparing Your Environment for Using ControlPoint Sentinel Running ControlPoint Online Operations Using PowerShell

Loading the ControlPoint Online cmdlets Running Operations from Saved Xml Instructions

Modifying ControlPoint Configuration Settings

Changing Default Settings for Actions and Analyses

Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time Reports (REPCAP) "Use Cached Data" Default Value (CACHEREP) Abort Report Processing on Error (ABORTREPORTONERROR) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of List Items to Display in Selection Grid "Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Users to Exclude from Reports (EXCLUDEDUSERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) CSV Delimiter Character (CSVDELIMETER)

Changing Default Settings to Improve Application Performance

Time to Run an Operation Before Timing Out (OPERATIONTIMEOUT) SQL Command Timeout Value (COMMANDTIMEOUT) Maximum Number of Objects to Pass to the Selection Builder (MaxObjectsForSelection) Number of Seconds After Which Browser Reports Server Timeout (SERVERTIMEOUT) Idle Time Before Session is Terminated (STIMEOUT) Maximum Size of Library in Which to Search for Web Part Pages (WEBPAGESLIMIT)

Changing Settings to Improve Discovery Performance

Show Menu Items That Require Discovery (DiscoveryEnabled) Site Collections to Exclude from Full Discovery (URLEXCLUDE)

Changing Default Settings for Navigation

Postpone Security Trimming of SharePoint Hierarchy Until Site Collection is Expanded (PostponeSecurityTrim) Search Using Cached Data (CACHEDSEARCH) Maximum Number of Objects to Display Before Foldering (NAVCAP) Maximum Number of SharePoint Groups to Display in SharePoint Hierarchy (SPGROUPCAP) Preload All Site Collections in Server-side Cache (PRELOADSITECACHE) Show SharePoint Groups with No Permissions in Hierarchy (ShowNoPermSPGroup) Display url or Site Name in SharePoint Hierarchy (SHOWURLASTITLE) Maximum Number of Users to Display in SharePoint Hierarchy (SPUSERCAP) Maximum Number of SharePoint Groups to Display in SharePoint Hierarchy (SPGROUPCAP) Maximum Number of Users to Act On (MAXUSERSFORACTION)

Changing Trace Switch Logging Levels Changing Default Settings for Compliance

Compliance Endpoints Compliance Alert Email Text Scan List Item Text in Addition to Attachments (IncludeTextWhenScanning)

Managing Site Provisioning Settings

Maximum Number of Provisioning Requests in Completed an Rejected Folders Changing the Subject and/or Body of Provisioning Request Emails

Setting Preferences for the ControlPoint Scheduler

Maximum Number of Scheduled Jobs to Submit at One Time (MAXSUBMIT) Number of Minutes Scheduler Will Wait Before Next Group of Jobs (OVERIDESCHEDULETIMERMINUTES) Maximum Line Items in Scheduled Report Results (SCHEDULEDREPCAP) Defining "Admins" for Scheduled Analysis Results Distribution (SiteAdminCriteria) Permissions Level for Site Admin Definition for Scheduled Report Distribution (SiteAdminPermissionLevel)

Changing Settings for Anomalous Activity Detection

Enabling Anomalous Activity Detection via the ControlPoint Scheduled Job Review Changing the Subject and/or Body of Anomalous Activity Detection Emails

Miscellaneous and Custom Configuration Settings

SQL Server Connection String for xcAdmin Database (xcAdminConnectionString) Url for ControlPoint Outside the Default Zone (INBOUNDCONTROLPOINTURL) Adding a Custom Banner to the ControlPoint Application No Dashboard (NODASHBOARD) Initial Screen (INITSCREEN)

Special-Purpose Configuration Settings

Enable Additional Tracing and Logging (DEVENV)

ControlPoint Online-Specific Settings

Additional Configuration Settings for the Hosted Environment Site Collections to Exclude from SharePoint Hierarchy (HostedExcludeURLs) Created (Hidden) Settings

Troubleshooting

ControlPoint Log Files

Installation Log (xcControlPoint.log) ControlPoint Administration Log (xcAdmin.log) ControlPoint Web Config File (web.config)

I am Continually Prompted to Log Into ControlPoint but the Login Never Completes Cannot Launch ControlPoint Online After Installation

Troubleshooting

ControlPoint Log Files

There are log files that can help in troubleshooting ControlPoint issues.

NOTE: If you cannot diagnose your issue using the information in this guide and need to contact Quest Technical Support, have any applicable log file(s) readily available to help the Technical Support Specialist better assist you.

Installation Log (xcControlPoint.log)

The following installation log files are located on the machine on which ControlPoint was installed for the farm, in the directory C:\Program Files\Metalogix\ControlPoint Online\ControlPointFeatures\Logs:

·RollingAppenderDebugInfo tracks the progress of the installation.

·RollingAppenderWarnErrorFatal.txt and log.txt record errors encountered during the installation.

ControlPoint Administration Log (xcAdmin.log)

xcAdmin.log:

·is the log file where the following information is recorded:

§ControlPoint application errors

§the progress of both nightly and interactive Discovery jobs, and

·is accessible from the machine on which ControlPoint was installed for the farm, in the following directory: C:\Program Files\Metalogix\ControlPoint Online\Layouts\Axceler\Log

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