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ControlPoint 8.9 - for Microsoft 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License ControlPoint Online Configuration Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Preparing Your Environment for Using ControlPoint Sentinel Running ControlPoint Online Operations Using PowerShell Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Changing Settings to Improve Discovery Performance Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Setting Preferences for the ControlPoint Scheduler Changing Settings for Anomalous Activity Detection Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings ControlPoint Online-Specific Settings



ControlPoint Log Files

There are log files that can help in troubleshooting ControlPoint issues.

NOTE:  If you cannot diagnose your issue using the information in this guide and need to contact Quest Technical Support, have any applicable log file(s) readily available to help the Technical Support Specialist better assist you.

Installation Log (xcControlPoint.log)

The following installation log files are located on the machine on which ControlPoint was installed for the farm, in the directory C:\Program Files\Metalogix\ControlPoint Online\ControlPointFeatures\Logs:

·RollingAppenderDebugInfo  tracks the progress of the installation.

·RollingAppenderWarnErrorFatal.txt and log.txt record errors encountered during the installation.

ControlPoint Administration Log (xcAdmin.log)


·is the log file where the following information is recorded:

§ControlPoint application errors

§the progress of both nightly and interactive Discovery jobs, and

·is accessible from the machine on which ControlPoint was installed for the farm, in the following directory: C:\Program Files\Metalogix\ControlPoint Online\Layouts\Axceler\Log

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