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Archive Manager 5.9.5 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

Update Archive Manager URL

To redirect Stubbed messages to a new URL if the location of the Archive Manager Website has changed:
1
If you have not already done so, in the File menu, click Get Mailboxes, to open the Mailbox Selector screen.
2
Select the mailboxes for which you want to update the Archive Manager URL. All mailboxes are selected by default.
3
Go to the File menu, and click Update Archive Manager URL.
This displays the Archive Manager URL screen.
4
In the Type URL box, enter the new URL to the Archive Manager Web Site and click OK.
The stubbed messages are now directed to the new URL.

If you have changed the location of the Archive Manager Website and redirected your stubbed messages to a new URL, you also need to update the AfterMail URL setting in the Configuration Console. Stubbed messages will not be reconstructed unless you change the AfterMail URL.

Reconstruct stubbed messages

* 
NOTE: Prior to reconstructing stubbed messages, make sure that you have turned off stub policies in Archive Manager. If you do not, Archive Manager may stub the messages again, depending on how your policies are set.
To reconstruct stubbed messages:
1
If you have not already done so, in the File menu, click Get Mailboxes.
This opens the Mailbox Selector screen.
2
Select the mailboxes you want to reconstruct. All mailboxes are selected by default.
3
Go to the File menu and select Reconstruct Stubbed Messages.
This displays the Web Service Login screen.
4
Enter the following sign-in credentials and click Login:
•
Server URL: The URL to Archive Manager
•
User: The Archive Manager administrator
•
Password: The password for the Archive Manager administrator
•
Domain: The Administrator’s sign-in domain

The status bar displays the status of the message reconstruction. Each mailbox is unchecked after it has been processed.

Update stubbed message checksums

You may need to update stubbed message checksums with the Exchange Utility under the following conditions:

•
You had Archive Manager version 4.0.5 installed and applied a stub policy.
•
When you click on a message in Outlook in Archive Manager 4.0.5 or later, the message fails to reconstruct but CAN be viewed by clicking on the link within the message.

Under these conditions, the stubbed message needs to be repaired because the checksum doesn’t match the checksum of the message in the Archive Manager database. If you are running a version of Archive Manager more recent than version 4.0.5, run the Update Stubbed Message Checksums option located in the File menu of the Exchange Utility to reprocess the affected messages. If you are running version 4.0.5, upgrade to the current version of Archive Manager to update the checksums.

Administering in a hosted Exchange environment

•
System requirements for running ESM in a hosted Exchange environment
•
Configuring ownership and access to user mailboxes on hosted Exchange
•
URL parameter
•
Agreement text
•
Auditing
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