Could not find agent identifier for environment code (4270132)

Error received when starting the Stat Oracle Agent. The environment code and server name will be different for each site, the following is an example:

ERROR - Could not find agent identifier for environment code 'EBSPROD', server 'hostname.domain'
FATAL - Fatal: Stat validation of environment failed. Unable to start Stat Oracle Agent

Normally a setup/spelling issue.

SOLUTION:

1. The environment code name <env> that is entered in the stat.conf file has to exactly match (case sensitive) the "Environment Cd" under Maintenance | General | Oracle Applications Connect.

2. Go to Maintenance | General | Oracle Applications Connect and double click on the proper ENV or highlight it and click the Servers button. The name of the server that is entered in Stat needs to be an exact match to the actual hostname of the Ebiz machine. To check the hostname, login to the Ebiz machine and type "hostname" at a command prompt. Then compare that hostname with the name that is entered in Stat. They need to be exactly the same.