Secure Storage backups fail with error "Cannot create backup copy on a secure storage server. Failed to call agent operation."
说明
The following error is seen when performing baremetal Backup with Secure Storage Server on RMAD version 10.2:
Cannot create backup copy on a secure storage server. Failed to call agent operation. 'C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\CopyBackupOperation.ps1 : Object reference not set to an instance of an object. At line:1 char:1 + & 'C:\Program Files\Quest\Recovery Manager for Active Directory Fores ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,CopyBackupOperation.ps1 C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\CopyBackupOperation.ps1 : System.NullReferenceException: Object reference not set to an instance of an object. at QuestSoftware.RecoveryManager.AD.PowerShell.RmadCmdlet.ProcessRecord() at System.Management.Automation.CommandProcessor.ProcessRecord() At line:1 char:1 + & 'C:\Program Files\Quest\Recovery Manager for Active Directory Fores ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,CopyBackupOperation.ps1 '
解决办法
Upgrade RMAD to our latest version. If problem persist after the upgrade please contact support.
