Windows Server 2019 BIOS-based (ESXi 6.5 version) Does Not Boot After BMR (4043652)

Performing a Bare Metal Restore of a Windows 2019 BIOS-based server fails to boot if the BootCD used was created in the RR Core version 6.3.0.5309 and 6.4.0.718.

Doing an export of the machine makes it boot without a problem.

This behavior does not happen on Windows Server 2019 EFI-based servers.

• Patches are provided as-is for the specific build listed.
• Active support is required to download a patch. If you're not logged in already @ https://support.quest.com, you will be prompted to do so.
• If you have an existing patch, open a service request with Support, to request a cumulative patch. Otherwise, the previous patch will be overwritten.
• Follow best practice to install MSI patches per KB How to apply updates to product software.

• Rapid Recovery 6.3.0.5309: P-2583

2. If you have any questions or need assistance with a patch, please contact Support via Chat or by Service Request.

Note: After installing the patch in the RR Core server, proceed to create a new BootCD to perform the BMR.