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标题
Roll up job fail with error: "Cannot release a buffer that has already been released" -
说明
Roll up job failed with error message: "Cannot release a buffer that has already been released".
Logs might include a message indicating an invalid record found on dvm increment refs of dfs_record entry 0x#######
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原因
Backup chain includes a corrupted reference -
解决办法
Option 1 - If there is an archive or replication of the affected system
1) Delete the backup chain with the corrupted reference
2) Allow deferred delete jobs to complete
3) Replicate or import the recovery points back into the system
Option 2 - Create New Agent ID
If the customer still have plenty of space in their repository the recovery points of the agent with the issues can be deleted and sent to recovery points only, create a new agent ID on the agent registry and protect the agent again to perform a new base image. And leave the recovery points only with the issue for a time and then delete them to recover that space.
1) Remove the affected agent from the Core console without removing the recovery points as they will remain as recovery points only
2) Navigate to the affected agent server and stop the Rapid Recovery agent service
3) Open the Regedit and locate the key HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery
4) Rename the AppRecovery to AppRecoveryOLD
5) Start the services of Rapid Recovery agent service, A new agent ID will be created
6) Protect the agent again in the Core (Protect Machine)
7) Perform a new base image
Option 3
Run RTT to remove corrupt record