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标题
Core UI Loads With Message: "Oops.. Looks like something went completely wrong" -
说明
The Rapid Recovery core shows message: "Oops.. Looks like something went completely wrong" when launching it.
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原因
Rapid Recovery uses protocol TLS 1.2 by default, if it is disabled the core UI will not load. -
解决办法
Windows Registry Disclaimer:
Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.
How to verify TLS 1.2 is enabled
Verify if the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server exists
- If the registry key is not present it means TLS 1.2 is not enabled
- If the registry key does exist make sure the DWORD DisabledByDefault is 0
How to enable TLS 1.2 if the registry key is not present
- Download IIS Crypto from here
- Right-click the IIS Crypto app, click on Properties and unblock the installer
- Run the IIS Crypto app
- Click the Best Practices button, then click Apply and reboot the server
- After enabling the TLS 1.2 protocol the core UI should load properly