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Missing subscription (4307306)
In Nova you may receive a message about a missing subscription: ... Certain areas of Nova as well as menu items may have the lock symbol on them. ... It means that you do not have access to that feature at your subscription level.
Managing on-premise Active Directory Groups with Nova DPC (4289046)
Active Directory, groups can be added and managed to that local directory. ... There are some combinations of groups and user objects which aren’t compatible or allowed to be included in groups.<br><br><strong>Details</strong></p>
I’ve forgotten my password for Nova, what should I do? (4301385)
I’ve forgotten my password for Nova, what should I do? <div class="pf-content"> <p>If you have forgotten the password to access Nova or you want to reset the password you use to access Nova, there are several options open to you.
Issues with generating heat maps and large datasets (4293649)
You may receive an error saying ‘Gateway timeout’ when generating a heat map report section in Nova <p>This can occur when there are more than approximately 4000 users.</p>
DPC – On-Premises Filtering (4289054)
One common request we get is how to design DPC policies that apply only to objects that are on-prem, or objects that are in the cloud. ... For example, I might want a policy to assign all on-prem accounts a particular custom attribute.
Tenant not connected (4301316)
Throughout the onboarding you may see Status message in TMS: Tenant not connected. ... Steps ... To resolve this issue you have to follow these steps: ... Log in to TMS as System Administrator of Nova
Nova Audit reports without data (4259505)
Audit and usage reports for O365 applications such as Power BI in Nova, are not showing any data.<br><br><img alt="Untitled picture.png" src="https://questsoftware.file.force.com/servlet/rtaImage?eid=ka06R000000Hm4B&feoid=00N6R00000J0qH7&refid=0EM6R000005XvnO"></img> Auditing is not enabled in the customer's Microsoft 365 tenant. It is required to enable auditing in the customer's Microsoft 365 tenant to collect audit events metadata as described in this <a href="https://docs.microsoft.com/en-us/microsoft-365/compliance/turn-audit-log-search-on-or-off?view=o365-worldwide" target="_blank">Microsoft documentation</a>.
Unable to connect an Azure GCC High tenant with Nova/365 Analytics (4375319)
Getting the following error message when trying to connect an Azure GCC High tenant with Nova/365 Analytics in TMS with Global Administrator rights:<br><br><img alt="image.png" src="https://questsoftware.file.force.com/servlet/rtaImage?eid=ka06R000000Hl08&feoid=00N6R00000J0qH7&refid=0EM6R000005Xtvn"></img> Nova/365 Analytics does not currently support Azure GCC High tenants Contact Sales or your Quest Account Manager for more information about this or to see if there are alternatives.
Unable to connect tenant to a sub-organization in a multi-tenant organization in TMS (4375156)
Getting permissions errors such as the following when trying to Setup Reporting and connect a tenant for the first time in a sub-organization:<br><br><img alt="Untitled.jpg" src="https://questsoftware.file.force.com/servlet/rtaImage?eid=ka06R000000Hjud&feoid=00N6R00000J0qH7&refid=0EM6R000005Xrx8"></img> Scope of action is being done at the parent organization level instead of the specific child organization in TMS After creating the sub-organization and adding Users with permissions to it, a user with the System Administrator role must switch from the parent organization to the newly created one from the Organization drop-down snippet:<br><br><img alt="image009.jpg" src="https://questsoftware.file.force.com/servlet/rtaImage?eid=ka06R000000Hjud&feoid=00N6R00000J0qH8&refid=0EM6R000005XrxD" style="width: 524px;height: 328px;"></img><br><br>Afterward, the reporting setup and tenant connection should work as expected
Microsoft Permissions for Reporting (4311544)
To be granted access to Nova Reporting, you need to accept Microsoft permissions during the on-boarding process of connecting your tenant.
Re-authorize Nova application (4368968)
Metadata collected via Graph API are not collected, or Azure AD application permissions changed Please use the steps below to re-authorize Nova Read-Only Access Azure AD application to update the permissions with steps below:<br><br>1.
Re-authorize SoftwareONE 365 Analytics application (4368967)
Metadata collected via Graph API are not collected, or Azure AD application permissions changed. ... Please use the steps below to re-authorize SoftwareONE Cloud Insider - Read Only Azure AD application to update the permissions with steps below:<br><br>1.
How the Inactive Users by Service report in Nova/365 Analytics determine this data? (4373385)
What does the Inactive Users by Service report in Nova/365 Analytics categorize as an inactive user in Microsoft 365? ... Inactive users are those who have not logged in to Microsoft 365 for a specified period of time.
Unexpected data in the MessageStats report related to Mimecast (4372466)
The Last Message Received in a Group List report isn't showing all records from the past and some date columns are displaying unexpected date values (i.e."0-Jan-1900") which are discrepancies compared to what is shown in Mimecast.
Uncommon measurements in Nova reporting data sources (4372305)
The implementation ETA for this is being targeted by the second week of August 2023.
Does Nova/365 Analytics have reports about Microsoft 365 Defender data? (4371435)
Are there reports available for Microsoft 365 Defender for endpoint? ... which is part of the Mail Traffic report.
Missing older metadata in Nova Audit reports (4322196)
Nova Audit reports are showing only last 10 days worth of metadata. ... Default retention policy for Audit metadata in Nova is 10 days. ... In case you would like to have Audit metadata visible in Nova Audit reports for longer than 10 days, please contact your sales contact at Quest.
Enable Microsoft Audit logs for more reporting (4268632)
Nova is using few methods to collect metadata where event based webhooks to Microsoft 365 Audit logs are one of them.<br> When the Microsoft 365 Audit logs are not enabled, some of the reports are displaying no metadata, like the "Sharing Request" or "Security Related Events" reports.<br> Please follow the steps in the Microsoft knowledge base to enable Audit logs <a href="https://docs.microsoft.com/en-us/microsoft-365/compliance/turn-audit-log-search-on-or-off?view=o365-worldwide" target="_blank">here</a>.
Scheduled reports are not being generated and sent to recipients (4300154)
Scheduled reports that have already been created have not been generated to sent to its recipients. ... A custom report with a high amount of fields/columns can create an abnormally long API request.
Reports metadata not up to date (4217257)
Reports could display not actual metadata. ... Metadata are collected via PowerShell cmdlets and Graph API calls from different Microsoft's data sources which are updated by Microsoft in different times and with different delays.
Disable anonymization of data for Reporting (4299611)
Some data presented in Nova Reporting may be anonymized, such as identifiable names, groups and sites. ... This is due to a change in the Microsoft Graph Reports API, which enables anonymization of data by default.
Error Loading Application (4311709)
In some situations, you may receive an error that says ‘Error loading application'. ... The issue is that delegation and policy control configuration is not set up for the tenant that you are accessing.
Irregular Sign-Ins report without data (4242845)
Irregular Sign-Ins report in Nova is showing no data Irregular Sign-Ins metadata are collected only for customer with the Azure Active Directory Premium P1 or P2 license. ... It is required to have minimum Azure Active Directory Premium P1 license to collect Irregular Sign-ins metadata from Microsoft data sources and display the data in Nova reports.
Microsoft Permissions for DPC (4299875)
As list of the APIs/permissions required can be found below. ... rowspan="1" style="width: 25%;">Application.ReadWrite.All</td><td colspan="1" rowspan="1" style="width: 25%;">Application</td><td colspan="1" rowspan="1" style="width: 25%;">Read and write all applications</td><td colspan="1" rowspan="1" style="width: 25%;">Yes</td></tr><tr style="height: 26.5833px;"><td colspan="1" rowspan="1" style="width: 25%;">Application.ReadWrite.Owned</td><td colspan="1" rowspan="1" style="width: 25%;">Application</td><td colspan="1" rowspan="1" style="width: 25%;">Manage
Accessing On Demand with a Nova subscription (4299846)
With a Nova and On-Demand subscription bundle, you will have access to Quest's On Demand Group Management (ODGM) and On Demand License Management (ODLM) platforms. <div>To access the On Demand products with your current Nova credentials:</div><div></div><ol><li>Go to <a href="https://nova.quest.com/" target="_blank">https://nova.quest.com/</a>.</li><li>Click the top left menu, and click <strong>Quest On Demand</strong>.</li><li>From here, there are three options: <strong>Sign In</strong>, <strong>Sign Up</strong> and <strong>Continue as Guest</strong>. </li><li>For more information, including how to create new Quest credentials, and how to create a new organization, click <a href="https://support.quest.com/technical-documents/on-demand-global-settings/current/user-guide/3#TOPIC-1642044" target="_blank">here</a>.</li></ol><p></p><div><strong>NOTE: To use your Nova credentials and enable single sign on between Nova and On Demand, click Sign In, and use the Sign in with Microsoft option.</strong></div>
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