Specific agent is failing to perform a snapshot with timeout error:
The
transfer failed: 'Timeout taking VSS snapshot of 'Agent'.'
WCFClientBase.ServiceMethodCallTimedOutException:
Call to service method https://Agent:8006/apprecovery/api/agent/transfer/snapshots
POST failed: Service method call timed out after 01:00:00.0003952
On the agent, Event Viewer, Application, Event ID 8193 is generated with the message:
"Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(.bak). hr = 0x80070539,
The security ID structure is invalid.
Operation: OnIdentify event Gathering Writer Data
Context: Execution Context: Shadow Copy Optimization Writer Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {4fdd291f-0cdc-4c39-9aaf-98a9879e749e}"
To resolve the issue, please perform the following on the agent server:
