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Replication fails with Error: "API Call failed with message: Invalid configuration for device '11'"
Description
When trying to replicate a VMware virtual machine, replication fails with the following error: "API Call failed with message: Invalid configuration for device '11'"
Cause
After examining the failed VM settings from the vSphere client, it was observed that the VM had a DVD drive attached.
In ESXi 5.5 there is 2 new devices that are used for CD/DVD-Rom in a version 10 hardware virtual machine.
These 2 new devices were not in the code, so it attempted to replicate a virtual controller object which fails.
Resolution
STATUS
Fixed in vRanger 7.1.1 which can be downloaded here:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
vRanger
7.1
Topic(s):
Troubleshooting
Article History:
Created on: 10/30/2014 Last Update on: 5/7/2023
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