Some Toad functionalities disappear spontaneously when Toad is opened.
For example sometimes it is not possible to access the tablespace view in the Schema Browser.
Whenever Toad is started the following error appears: "Application has encountered a problem and we are sorry for the inconvenience"
Toad has been installed and uninstalled but the problem persists.
Uninstall and install Toad making sure that Toad is fully uninstalled before instaling it again. To do that please follow the steps below:
1]Go to Start|All Programs|Quest Software|Quest Installer|Quest Installer and choose uninstall Toad for Oracle (uninstall all the Toad for Oracle entries you find there)
2]Please try the Windows Install Clean Up Utility: http://support.microsoft.com/kb/290301 to clean the Toad registry entries
3]Go to C:\Documents and Settings\<YOUR_USER>\Application Data\Quest Software and delete the folder Toad for Oracle\9.7\ if exists
4]Go to C:\Program Files\Quest Software\ and delete the folder Toad for Oracle if exists
5]Install Toad again
Disclaimer: Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 "Description of the Microsoft Windows registry": http://support.microsoft.com/default.aspx?kbid=256986.