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Title
License error: "The Authorization Key and Site Message entered do not represent a valid Toad for Oracle license". -
Description
RESOLUTION 1:
Copy and Paste the license key and site message exactly as it was provided from the email from Licensing or Sales.
See attached screen shot for location of the license key and site message.
Note: Not only is the Site Message case sensitive but it is also space sensitive. Be sure not to copy and paste extra spaces in the front or back of the site message.
RESOLUTION 2:
Ensure you are not using the Trial version of Toad for Oracle. If so, download a commercial version of Toad when using a Commercial license key.
You can download Commercial versions here:
https://support.quest.com/toad-for-oracle/download-new-releases
RESOLUTION 3:
Contact the license department to verify the key:
https://support.quest.com/contact-us/licensing OR send an email to License@quest.com.
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Cause
Possible causes:
1. Incorrectly entered license key
2. Incorrectly entered site message
3. Using commercial key in a Trial version -
Resolution
RESOLUTION 1:
Copy and Paste the license key and site message exactly as it was provided from the email from Licensing or Sales.
See attached screen shot for location of the license key and site message.
Note: Not only is the Site Message case sensitive but it is also space sensitive. Be sure not to copy and paste extra spaces in the front or back of the site message.
RESOLUTION 2:
Ensure you are not using the Trial version of Toad for Oracle. If so, download a commercial version of Toad when using a Commercial license key.
You can download Commercial versions here:
https://support.quest.com/toad-for-oracle/download-new-releases
RESOLUTION 3:
Contact the licensing department to verify the key:
https://support.quest.com/contact-us/licensing OR send an email to License@quest.com.
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Attachments
