When clicking the SQL Recall button, the SQL Recall window does not load. It worked in the previous version the user was in, but it does not work in Toad 9.5.
According to what Development found from the Internet, kmv_dll.dll is from Kensington MouseWorks Driver.
Un-install Kensington MouseWorks Driver using the Add/Remove panel.
Restart the OS and reinstall Toad 9.5 again.