-
Title
Need help downloading Toad for Oracle from the Support Portal. -
Description
This article explains how to download Toad for Oracle from the Support Portal.
-
Resolution
An overview transcript to video
Open an Internet browser. In the URL field, type http://support.quest.com.
When the home page loads, in the top gray menu, click on the Download tab.
In the first column, scroll near the bottom and click on “Toad for Oracle”.
This will launch the “Toad for Oracle – Software Download page”.
The page will automatically populate the current Toad for Oracle installer.
After a few moments, one can get Support Portal assistance via Chat on the right side of the window.
Clicking on Start Chat button will open a contact window. Fill in your email, product and version information. Clicking on the Start Chat button will connect you to a Support person who can answer your general Support Portal questions. Click the upper right corner to exit chat.
Viewing this Software Download page menu, one has the option to use the Version drop menu to select any previous supported Toad for Oracle installers as well. Toad for Oracle is grouped by editions. These editions are the Base, .MSI, Professional Read-Only Suites and Xpert. For demonstration purposes, Toad for Oracle 12.1 Base Installer (64-bit) will be downloaded.
Toad Suites contains all the possible Toad bundled applications; like Quest Code Tester for Oracle, Benchmark Factory for Databases, Toad Data Modeler and Spotlight on Oracle Standard Edition. To use each of these applications, each application will need to be authorized as well. If you know that you do not have any additional bundle applications, select the appropriate non-suite Base, Professional and Xpert edition. By clicking on the Toad for Oracle’s edition link, a description is returned giving details of the bundle. In addition, using the Knowledgebase links shows bundle differences details and the new features.
Starting with Toad for Oracle 11.6, Toad for Oracle comes in two bit platforms: a 32-bit and 64-bit platform.
This part is very important!
This bit platform is determined by the Oracle bit platform that is installed locally on your computer. This bit-platform is NOT determined by your Windows Operating system. Oracle 32-bit and 64-bit clients can be installed on Window7 -64 bit machines. In short, whatever bit-platform your Oracle client is -- match this to the Toad for Oracle bit-platform. If you had one of Toad for Oracle versions prior to 11.6 installed and you are not sure of your Oracle bit platform; download a 32-bit Toad for Oracle edition.
After reading this description, select the installer to download. Click on the green Add to Downloads button.
If you did not sign-in to the Support Portal, at this point you will be asked to sign in. Enter your Email address and password. There is a Remember Me check box so that your credentials can be saved. If you cannot remember your password, in the lower left there is a Forgot Password link. Click on this link will take you to a page where one will be able to reset their password.
Finally there is a Register button on the right side, if new to the Support Portal site. Clicking on this button will take you a form which can be completed for registration.
&
Click on the blue “Sign In” button.
After one’s entitlement is approved, the download process will continue to the Add to My Downloads window. Confirm that the proper Toad for Oracle edition has ben queued.
In most cases, all pertinent information (Release Notes, Install Guides and User Guides) has been bundled in each Toad for Oracle installer. With Toad for Oracle, normally one can skip checking any boxes.
Start the download by clicking on the left side blue Download Now button.
Depending on the browser, the download will be saved or can be executed.
The downloading of the installer is usually completed with five minutes depending on one’s network performance.
In the next video, (Knowledge Article 108975), it will demonstrate how to install this downloaded Toad for Oracle Suite installer.