Chat now with support
Chat with Support

Nova Current - Getting Started Guide for Delegation and Policy Control for Delegated Administrators

Reset a User's Password

Nova gives the ability to reset a user's password and have them change the password upon their next login. This is helpful if you believe an account has been compromised or to revoke access for a recently terminated employee. To do this:

1.Go to the Manage tab, then click Users.

2.Click on the user you would like to perform the action on.

3.Go to Authentication.

4.Click Reset password.

5.Enter the new password to assign to the user.

6.Optionally, check the box to have the user change the password upon their next login.

7.Click Save. This will then appear as a running job in the Jobs tab.

Revoke user token/enable Multi Factor Authentication

In the same screen, you can also revoke the user token so the user will have to sign in again, as well as the option to enable or disable multi factor authentication for a user. You can do this by clicking on the relevant button on the Authentication tab, and clicking OK to proceed.

Set an Out of Office message

Nova gives the ability to set a user's out of office message, with the possibility to set different messages to internal and external users. To do this:

1.Go to the Manage tab, then click Mailboxes.

2.Locate the user you would like to set an out of office message to.

3.Click Automatic Replies.

4.Click Set Out of Office.

5.Click the drop down list, and select Scheduled.

6.Select the scheduled start and end date and time for the message.

7.Enter the internal and external messages you would like to send to recipients.

8.Click Save. This will then appear as a running job in the Jobs tab.

Create a new Team Channel

Nova gives the ability to give delegated administrator's the permissions to create a new channel in a Microsoft Team. To do this:

1.Go to the Manage tab, and click Teams.

2.Click on the ellipses of the Team you would like to create a channel to, and click Create channel.

3.Enter the display name of the channel, and add a description if required.

4.Click Save. This will then appear as a running job in the Jobs tab.

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating