Before installing Recovery Manager for Exchange Version 5.8, ensure that your system meets the following minimum hardware and software requirements.
Table 7: Core Components system requirements
Requirement | Details |
---|---|
Processor |
1.4 GHz or faster Pentium or equivalent, x86 or x64 architecture. |
Overall memory | (RAM) 512 MB or more. |
Hard disk space |
x86 system Full product installation, including the prerequisite software: 1.5 GB of free disk space Product installation when all the prerequisite software is already installed: 75 MB of free disk space x64 system Full product installation, including the prerequisite software: 1.5 GB of free disk space Product installation when all the prerequisite software is already installed: 110 MB of free disk space |
Operating system |
Your computer must run one of the following operating systems (32-bit or 64-bit edition):
NOTE: Recovery Manager for Exchange does not support Terminal Services Application mode. |
Screen resolution | 1024 x 768 or higher |
Microsoft .NET Framework |
The latter is only required if the computer on which you plan to use Recovery Manager for Exchange is running one of these operating systems:
|
Microsoft SQL Server |
One of the following versions is required:
|
Microsoft Windows PowerShell | Microsoft Windows PowerShell 2.0 |
Microsoft Windows Installer | Microsoft Windows Installer 4.5 |
Microsoft Outlook |
Your computer must have one of the following versions installed:
NOTE: Microsoft Outlook 2003 does not support Office 365. If you plan to use Recovery Manager for Exchange for working with data in Office 365, install Microsoft Outlook 2007 or later. |
Microsoft Exchange Server |
Supported versions of Microsoft Exchange Server:
NOTE:
|
IBM Lotus Notes |
In order to view, search, and restore Lotus Domino data with Recovery Manager for Exchange, your computer must have one of the following IBM Lotus Notes versions installed: 9.0, 8.5, 8.0, or 7.0 |
IBM Lotus Domino |
Recovery Manager for Exchange supports the following versions of IBM Lotus Domino: 9.0, 8.5, 8.0, 7.0, 6.5, 6.0, 5.0, and 4.6 |
Quest® Archive Manager® | Recovery Manager for Exchange supports the following versions of Archive Manager as source and target storages: 5.3, 5.2 and 5.0. |
Quest® Recovery Manager for Active Directory® |
Recovery Manager for Exchange can integrate with Recovery Manager for Active Directory to restore mailbox user accounts from Active Directory backups. Recovery Manager for Exchange and Recovery Manager for Active Directory must be installed on the same computer. |
Table 8: Management Shell system requirements
Requirement |
Details |
---|---|
Recovery Manager for Exchange components | Core Components |
Table 9: Web Interface system requirements
Requirement |
Details |
---|---|
Microsoft Internet Information Server (IIS) |
Microsoft Internet Information Services (IIS) 6.0, 7.0, 7.5, 8.0, or 8.5 must be installed on the Recovery Manager for Exchange computer. IMPORTANT: On Windows Server 2003 or earlier, IIS must be running in the 32-bit mode. If your IIS is running in the 64-bit mode, the Recovery Manager for Exchange Setup configures it to run in the 32-mode. As a result, other applications using your IIS may stop functioning properly. |
Microsoft Silverlight |
Microsoft Silverlight 5 must be installed on the computer from which you want to access the Web Interface. If Silverlight is not installed, you will be prompted to install it when accessing the Web Interface for the first time. |
Web Browser | You can access the Web Interface by using Microsoft Internet Explorer 7.0 or later. |
Recovery Manager for Exchange components | Core Components |
Recovery Manager for Exchange 5.8.1 is upgradeable from version 5.1 or later.
Recovery Manager for Exchange can integrate with the below-listed backup software to extract and register Exchange Server databases from streaming (normal, incremental, and differential) backups created with these products. The next table also describes the conditions where Recovery Manager for Exchange can extract and register Exchange Server databases from VSS (Volume Shadow Copy Snapshot) backups created with particular backup software.
Table 10: Supported backup software
Backup software | Version | VSS backups |
---|---|---|
Quest® Rapid Recovery® |
5.3, 5.4 6.0 |
Not applicable |
Quest® NetVault Backup® | 8.6, 9.0, 9.1, 9.2, 10, 11, 11.1 |
VSS backups are supported via Exchange emulation if these conditions are true:
|
Quest® vRanger® (Standard and Pro) | 5.3, 5.4, 5.5, 6.0, 6.1, 7.0, 7.1, 7.2, 7.3, 7.5, 7.5.1 | Not applicable |
CA BrightStor ARCserve (also known as CA ARCServeIT for Windows NT and CA BrightStor Enterprise Backup) |
2000 (7.0), 9.0, 10.5, 11.0, 11.1, 11.1 SP1, 11.5, 11.5 SP1, 11.5 SP3, 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, 16.5 |
VSS backups are supported via Exchange emulation if these conditions are true:
|
HP Data Protector | 5.1, 5.5, 6.0, 6.1, 6.2, 7.0, 8.0, 8.1, 9.0 |
VSS backups are supported via Exchange emulation if these conditions are true:
|
IBM Tivoli Storage Manager | 5.1.1, 5.1.5, 5.2, 5.3, 5.4, 5.5, 6.1, 6.2, 6.3, 6.4, 7.1, 7.1.4 |
VSS backups are supported via Exchange Emulation if these conditions are true:
|
EMC NetWorker | 6.0, 6.1, 6.2, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 8.0, 8.1, 8.2 |
VSS backups are supported via Exchange emulation if these conditions are true:
|
Microsoft Windows Backup | Windows NT 4.0, Windows 2000, Windows Server 2000 | VSS backups are not supported. |
Microsoft Windows Server Backup | Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016 | VSS backups are supported via access to backup server. |
Microsoft System Center Data Protection Manager | 2007, 2007 with Feature Pack, 2007 SP1, 2010, 2012, 2012 SP1, 2012 R2 | VSS backups are supported via access to backup server. |
Symantec Backup Exec for Windows Servers |
8.6, 8.6 SBS, 8.6 for WSA, 9.0, 9.1, 10.0, 10d (10.1), 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, 2012 SP2, 2012 SP3, 2012 SP4, 2014 NOTE: Granular Restore Technology (GRT) backups are not supported. |
VSS backups are supported via direct access if created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3
NOTE: Recovery Manager for Exchange can register offline Exchange Server databases extracted from a snapshot backup with Backup Exec. For instructions, see the Recovery Manager for Exchange User Guide. |
Symantec NetBackup | NetBackup DataCenter 4.0 V, 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9 | VSS backups are not supported. |
NetBackup BusinesServer 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9 | VSS backups are not supported. | |
NetBackup Server or NetBackup Enterprise Server 5.0, 5.0 MP1, 5.0 MP2, 5.0 MP3, 5.0 MP4, 5.0 MP5, 5.0 MP6, 5.0 MP7, 5.1, 5.1 MP1, 5.1 MP2, 5.1 MP3, 5.1 MP4, 5.1 MP5, 5.1 MP6, 6.0, 6.0 MP1, 6.0 MP2, 6.0 MP3, 6.0 MP4, 6.0 MP5, 6.0 MP6, 6.0 MP7, 6.5.0, 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0, 7.7.0 |
VSS backups are supported via direct access if created with NetBackup 6.0 (with or without MP), 6.5.x, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0 or 7.7.0. VSS backups are supported via Exchange emulation if these conditions are true:
|
When installing Recovery Manager for Exchange, you must specify a valid license file.
To specify a license file
In the dialog box that opens, locate the Quest license file (*.dlv) and click Open.
For information about managing licenses, see the User Guide supplied with this release.
The Recovery Manager for Exchange license file contains a certain number of licenses for Exchange and Domino mailboxes and Personal Folders (.pst) files. Recovery Manager for Exchange allocates licenses from the installed license file to mailboxes or .pst files when you perform any of these actions:
Recovery Manager for Exchange allocates licenses to all mailboxes the store or database includes. When you register the same store or database again (from another backup, for example), the mailboxes are recounted and their total number is updated with the new number of mailboxes held in the store or database being registered.
A primary mailbox and its associated archive mailbox are regarded as one mailbox.
Recovery Manager for Exchange allocates licenses to all online mailboxes in the on-premises or cloudbased Exchange organization to which the registered mailbox belongs.
A primary Exchange mailbox and its associated archive mailbox are regarded as one mailbox.
When you have expended all licenses in the installed license file (that is, all licenses have been allocated to mailboxes or .pst files), to register new source storages you need to obtain and install a new license file holding a greater number of licenses. Note that you cannot revoke licenses allocated to mailboxes or .pst files.
To upgrade, install Recovery Manager for Exchange 5.8 on the computer where an earlier version of Recovery Manager for Exchange is installed. During the upgrade process, setup transfers the product configuration and backup registration information to the new installation. As a result, all source and target storages registered with the earlier version of Recovery Manager for Exchange are available in the product after upgrading.
For installation instructions, see the Recovery Manager for Exchange User Guide.
The Recovery Manager Community offers easy access to information and is a collaborative site where IT pros can ask questions and get answers. Interact with industry experts and your peers. Engage in discussions, browse through content, and more. So, make yourself at home:
https://www.quest.com/community/products/recovery-manager/f/forum
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. It supports simultaneous operation with multilingual data. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
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