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Collaboration Services 3.9 - Deployment Guide

About this document About Collaboration Services Architecture and functionality Before you begin Platform considerations Pre-installation planning Prepare for use Collaboration Services upgrade Installation checklists Re-installing Collaboration Services Troubleshooting

System requirements

Exchange server

Collaboration Services can establish secure collaboration between forests with the following messaging systems installed:

•
Microsoft Exchange Server 2007 SP1 or later
* 
NOTE: To use the free/busy synchronization option with Microsoft Exchange Server 2010, Service Pack 1 must be installed along with a configured public folder store. Without Service Pack 1 you will only be able to use the Active Directory and calendar synchronization options with Exchange 2010.
•
Microsoft Exchange Server 2010 SP1
•
Microsoft Exchange Server 2013
•
Microsoft Exchange Server 2016 CU6 or later: Works with Outlook 2013 or later versions.
•
Microsoft Exchange Server 2019
* 
NOTE: Exchange 2013, 2016 and 2019 only support Active Directory and calendar synchronization options.
* 
NOTE: For Exchange Server 2013 and later versions, you need to apply the RCAMaxConcurrency Unlimited Throttling Policy to the Collaboration Services Service Account.

To do so, run the following Exchange PowerShell commands:
New-ThrottlingPolicy QCSSAPolicy
Set-ThrottlingPolicy QCSSAPolicy -RCAMaxConcurrency Unlimited
Set-Mailbox -Identity <QCS service account ID> -ThrottlingPolicy QCSSAPolicy

To verify that the policy is applied successfully, run the following Exchange PowerShell command:
Get-Mailbox -Identity <QCS service account ID> | Get-ThrottlingPolicyAssociation

Exchange server

System requirements

Collaboration Services can establish secure collaboration between forests with the following messaging systems installed:

•
Microsoft Exchange Server 2007 SP1 or later
* 
NOTE: To use the free/busy synchronization option with Microsoft Exchange Server 2010, Service Pack 1 must be installed along with a configured public folder store. Without Service Pack 1 you will only be able to use the Active Directory and calendar synchronization options with Exchange 2010.
•
Microsoft Exchange Server 2010 SP1
•
Microsoft Exchange Server 2013
•
Microsoft Exchange Server 2016 CU6 or later: Works with Outlook 2013 or later versions.
•
Microsoft Exchange Server 2019
* 
NOTE: Exchange 2013, 2016 and 2019 only support Active Directory and calendar synchronization options.
* 
NOTE: For Exchange Server 2013 and later versions, you need to apply the RCAMaxConcurrency Unlimited Throttling Policy to the Collaboration Services Service Account.

To do so, run the following Exchange PowerShell commands:
New-ThrottlingPolicy QCSSAPolicy
Set-ThrottlingPolicy QCSSAPolicy -RCAMaxConcurrency Unlimited
Set-Mailbox -Identity <QCS service account ID> -ThrottlingPolicy QCSSAPolicy

To verify that the policy is applied successfully, run the following Exchange PowerShell command:
Get-Mailbox -Identity <QCS service account ID> | Get-ThrottlingPolicyAssociation

Collaboration Services server

One instance of Collaboration Services should be installed in each forest participating in the synchronization. For performance reasons, in a production environment it is highly recommended to install Collaboration Services on a dedicated server (not holding any other roles such as file server, print server, Exchange server, or domain controller).

Ensure the target computer meets the following requirements:

Platform

•
Intel x86-based computer
•
Pentium III or higher. Multi-processor configurations are recommended for the HQ forest server in large deployments.
* 
TIP: Using faster processors and multi-processor configurations generally improves synchronization performance.
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