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Diagnostic Manager 5.0.1 - User Guide

Table of Contents

Copyright Welcome to Metalogix Diagnostic Manager

How does Metalogix Diagnostic Manager help me? Using the Help

Getting Started The Diagnostic Manager Home Page Configuring your Deployment

Managing Licenses

Updating a License

Connecting to the Collection Service Configuring Web Proxy Settings for Monitoring O365 Tenants and Web Pages Adding a Farm to Monitor

Account(s) Used for Data Collection Editing a Monitored Farm Removing a Monitored Farm

Refreshing the Farm List Adding a Server Group

Editing a Server Group

Manually Adding and Removing Servers to Monitor Setting Farm or Server Group "Quiet Hours" Configuring e-mail Settings Configuring the SNMP Settings Enabling and Configuring the Collection of ULS Log Entries (SharePoint 2010, 2013, and 2016 On Premises)

Disabling the Gathering of ULS Log Data and Clearing ULS Log History

About Alerts Viewing Alerts

Viewing Alert Details Clearing an Alert

Editing Alert Thresholds Configuring the Alert Responses

Adding an Alert Response Cloning an Alert Response

Customizing the Knowledge Base Stopping Alerts During Maintenance Mode

Viewing and Reporting on the Performance of SharePoint Farms, Server Group, and Office 365 Tenants

Viewing Dashboards and Overviews

Customizing Dashboards

Viewing the Status of Office 365 Services Refreshing Server Group Properties Refreshing Topology Collecting Metrics for All Servers or Pages Immediately Viewing Server Detail

Checking Server Access Viewing the Status of All the Servers in a Farm or Server Group

Stopping and Starting Application Pools

Viewing the Status of Individual Servers in a Farm or Server Group

When Server Data is Collected Viewing the Server Dashboard Viewing Server Resource Graphs Viewing the Status of Windows Services

Acting on Windows Services

Viewing the Status of Server Web Components Viewing the Status of Server SharePoint Components Viewing the Status of Monitored Pages

Working with Graphical Server Data

Viewing SQL Server Detail

Viewing the SQL Servers Status Overview

Viewing the Configuration of Your SQL Servers Viewing the Active Alerts for Your SQL Servers Viewing the Status of a Single SQL Server

Viewing the SharePoint Databases of a Single SQL Server Viewing the Database Files of a Single SQL Server Viewing the Active Alerts for a Single SQL Server Viewing the Performance of a Single SQL Server

Collecting Server Metrics Immediately

Monitoring SharePoint and Web Pages

Adding a Page to Monitor

Setting SharePoint Monitored Page Component Analysis and Web Front End Options

Viewing Page Status

Viewing the Status of All Monitored Pages in a Farm Viewing the Status of a Single Monitored Page

Viewing Component Analysis Information for a Single Monitored Page Collecting a Page Component Analysis Immediately

Collecting Page Load Metrics Immediately Opening a Monitored Page Editing Monitored Page Settings Removing a Monitored Page

Viewing the Health of a Farm

Reviewing the SharePoint Health Analyzer Content for the Farm

Monitoring StoragePoint Timer Job Performance Viewing ULS Log Entries for a Farm Viewing the Status of Data Collection Jobs Viewing a Content Summary

Viewing a Content Summary for Individual SharePoint Objects Viewing a Content Summary for Monitored Pages Refreshing the Content Summary

Using the Web Dashboard to View Performance Data from Within a SharePoint Site

Information in the Diagnostic Manager Web Dashboard Changing Web Dashboard Configuration Settings

Information Contained in Pre-Defined Reports

Viewing Pre-Defined Report Definitions

Creating and Using Metric Status Reports Creating and Using Custom Reports Running a Report

Scheduling a Report

Scheduling a Recurring Report for Which a Specific Time Period was Selected Creating a Scheduled Report Managing Scheduled Reports

Viewing Scheduled Report Parameters Editing Scheduled Report Settings Deleting a Scheduled Report Job Running a Scheduled Report Immediately

Managing Metalogix Diagnostic Manager

Temporarily Suspending Data Collection

Disabling Data Collection for a Server Disabling Data Collection for a Web Application Disabling Data Collection for a Monitored Page

Setting the Management Console Preferences Moving your Repository to a Different SQL Server Instance

Setting the Collection Service Options

Farm & Page Monitoring Scheduling Options Content Summary Options Server Monitoring Schedule Options Security Options ULS Options Office365 Options Repository Maintenance Options Configuration Details

Contacting Quest Technical Support Resources

Version 4.15

New Features

No New Features

Fixed Issues

Description	Work Item
Resolved issue where after upgrading to 4.13.37.0 user was unable to see SQL Server stats.	403519
Resolved issue where after upgrading to 4.13.37.0 users were not able to see ULS in the console.	403777
Resolved issue where server metrics are not appearing for a short period of time, even though the collection service is running.	410437

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