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Help Center Home Power365 Platform Tenant-to-Tenant Directory Sync Migration for Active Directory Release Notes Known Limitations Support


What menus are available?  

Power365 consists of two (2) menus. The left navigation menu which is sometimes referred to as the “Hamburger” menu and the right application menu, which is called, the “Waffle” menu.

The hamburger menu is used to navigate through the application’s different areas of management and configurations.

Figure 1: Example of Premium Integration Pro Navigation Menu

Figure 1: Example of Premium Integration Pro Navigation Menu


The waffle menu is your application menu where you can quickly navigate directly to an applications dashboard.

Figure 2: Example Applications Menu with all applications


Additional Information  





What are actions?  

Actions are jobs or activities that can started by authorized Client administrators, Power Users and Operators either manually by clicking the action button or some may be scheduled to start.

More information about Migration Scheduling


What actions are available?  

Within Power365 Tenant-to-Tenant projects the following actions are available. For more detailed information, see Getting Started with Migration and Integration.

  • Match – Match accounts against the target environment.
  • Prepare – Prepare target accounts for migration and coexistence. (Requires Premium Integration)
  • Sync – Start content sync.
  • Sync – Start content sync and provision target licenses on 1st sync. (Requires Premium Integration)
  • Stop – Stop active syncs and cutovers.
  • Reset – Reset status to Synced or No Match.
  • Cutover – Start final sync.
  • Cutover – Begin mail routing switch and start final syncs. (Requires Premium Integration)
  • Send Cutover Email – Resend mailbox cutover email.
  • Send Guest Invite – Invite selected users and choose invitation preferences.
  • Mark as Complete – Set the status to Complete when Synced, Finalizing or during Cutover Error.
  • Archive – Permanently remove selected accounts from Power365.
  • Add to Wave – Add to migration wave or create new wave.
  • Add to Profile – Add to migration profile or create new profile.
  • Rollback – Remove synced content from target mailbox.
  • Export – Export selected items to a file.


Where are actions?  

Actions are located within each migration workload management table. Click the left navigation menu and select the desired workload. Either Users + Mailboxes, Groups + Teams or Public Folders.

Figure 1: Example Migration Workloads Menu Options

Figure 1: Example Migration Workloads Menu Options

Once you have selected the desired workload, actions are located below the list of records. Simply select the desired records, the chosen action then Click, Apply Action. Alternatively, you may also apply actions to groupings of users and mailboxes from the Migration Waves tab.

Figure 2: Example Action Menu

Figure 2: Example Action Menu


Additional Information  

Migration Schedules

Migration Waves

Getting Started with Power365 Mail Migration and Integration

Users and Mailboxes

Watch this video to learn more about navigating Users and Mailboxes.


What is a user?  

A user within Power365 is any Microsoft 365 or Active Directory objects with an associated Mailbox. This includes users, rooms, equipment, shared and group mailboxes.


When are users displayed?  

After you have discovered or imported your users.


How do I view users and mailboxes?  

You may navigate to your users and mailboxes from the Project Dashboard or main menu.

From the Dashboard, just click Total Users to open the user management view or simply choose Users + Mailboxes from the main menu.


Can I filter the user view?  

Yes, you can filter the list by many criteria including migration wave and synchronization status. The list will narrow as you add criteria.

When you have narrowed your search, you can select one or more users, and then perform any actions against them or choose View Selected User to narrow your view even more. You may narrow the list by entering a search term. Each column can be sorted via the directional arrows.


What do the "s" and "t" next to the column headings mean?  

The superscript "s" and "t" represent the source and target. The Types column contains the source mailbox recipient type and the Typet column contains the target mailbox recipient type.


What does the Outlook column display?  

The Outlook column displays the Outlook cutover status for the user.

The six possible states are:

  • Waiting – The Cutover job is in the Updating Profile state
  • Complete – The Cutover job is in the Updated Profile state.
  • Error – The Cutover job is in the Update Profile Error state.
  • Disabled – The assigned migration profile for the user has the Outlook Cutover option disabled.
  • Silent – The assigned migration profile for the user has the Outlook Cutover option set to use the EXE installer.
  • Manual – The assigned migration profile for the user has the Outlook Cutover option set to use the MSI installer.


How do I view user and mailbox details?  

Double-clicking on a user will bring up detailed information about the status of all processes in progress for that user.


Additional Information  

Groups + Teams

Public Folders



Groups and Teams

With a Power365 Premium Integration Project and license, you can discover all your groups and teams, get their sizes, organize them into migration waves, create them in the target, copy their content, members and much more.


What is an Office 365 Group?  

Microsoft Office 365 Groups are a shared workspace for email, conversations, files, and events where group members can collectively get stuff done.

Available through the Microsoft 365 suite of cloud services, Office 365 Groups allows users to create and manage ad hoc "groups" for collaboration. The group provides members access to a shared inbox (conversations), calendar and file repository.

For more information, check out these Microsoft articles on the topics.


Does Power365 migrate Office 365 Groups?  

Yes. Available now with Power365 Premium Integration Projects, you can easily migrate your Office 365 Group conversations (inbox), calendar and files. To prepare for data migrations, Power365 Directory Synchronization is utilized to create destination groups, convert existing groups, synchronize group membership, and synchronize selected attributes related to the group.


ClosedClick to view additional Office 365 Group questions


What is Microsoft Teams?  

Microsoft Teams is a Group Chat feature of Microsoft 365 that brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps.

Click here to learn more about Microsoft Teams.


Does Power365 migrate Microsoft Teams?  

Yes, Power365 can migrate Office 365 Groups and Microsoft Teams.


ClosedClick to view additional Microsoft Teams questions


Additional Information  

What's Migrated

How to Setup

How to view Discovery Report

How to Match

How to Prepare

How to Migrate

How to Cutover

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