Restoring mailbox folders
When mailbox folders or sub-folders with archived items are deleted, the information about the folder structure is available to Archive Manager. The entire folder structure can be restored. Deleted folder names appear in blue color.
To restore the folder structure:
1.Select the root node of the deleted folder structure.
2.Right click and select Create folder structure from the context menu. The folder structure will be restored along with any archived items in those folders and the folder names will be displayed in normal black color.
Public Folders tab
You can archive and restore items in a Public Folders manually. Manual archiving and restoring of the items in public folders requires additional permissions.
Granting permissions to the super-user
1.Open Microsoft Exchange Administrator Center.
2.Click public folders and then click the public folders tab.
3.Select a public folder from the list (click through sub folders to reach a descendant sub-folder). Then click Manage under Folder Permissions on the right.
4.In the pop-up window click Add (plus sign). Then click Browse to select the super-user that you have configured in Archive Manager.
5.Set Permission level to Owner. Then select the Folder owner option.
6.Click Close in the confirmation dialog and then click Save to exit.
7.To verify the permissions, open your Outlook client and follow the steps below:
a.Copy any archived email into that public folder: select an archived email and press CTRL while dragging that email into that public folder. Then try to restore it. Only for this mail item (an mail items that were previously archived with this process), you will get a warning message saying "Failed to restore 1 item".
b.For all other items subsequently archived to the public folder, archiving (as well as restoring) will work properly.
After completing this process you can archive and restore items with the MS Outlook using Archive Manager Outlook AddIn, the Public Folders tab using toolbar icons or the context menu as described in the following topic.
Archiving items in public folders
Administrators can archive several public folders at once and apply archiving filters for message types.
1.In the Archive view click the Public Folders tab.
2.Right-click a public folder and select Archive wizard from the context menu. The Archive messages wizard starts and the Selected mailboxes window opens.
3.The selected public folders from the selected group are already listed.
4.Click the Add to open the Select mailbox list. Move selected root public folder mailboxes to the Selected Objects list (you will see more roots public folders if you are managing more than one exchange servers from the AMAC). Then click OK. You can click Remove or Remove all to manage the selected mailboxes to archive.
5.Click Next. The Select archive options window opens. You can choose to archive all message items or set filters for messages and folders:
Select the options as described below:
a.Archive all messages - To archive all messages
b.Filter messages - To archive messages based on message classes.
|
|
NOTE: The selected message classes must be set as supported message classes in View > Manager > Settings > Message classes. If they are not supported or excluded, they will not be archived. |
Click Filter to open the Message filter window. Select the options as described below:
·All supported message classes - messages classes as defined
·Selected message classes - select the message classes that you want to archive.
6.Click Next. The Retention category window opens. Select a retention category from the dropdown list.
7.Click Next. The Summary window opens.
8.Click Start. When the process completes, click Close.
Restoring archived items in public folders
Assume that you have archived items in a public folder as shown in the image above (see Archiving items in Outlook public folders ). You can restore any archived item from the Archive View > Public Folders tab by selecting it and clicking on the Restore icon, or by clicking Restore Item.