After selecting report and criteria then clicking on Generate button gets the following error:
An error has occured. Please contact your administrator or see the Stat Agent logs for more details
Display issue.
1. Stop the Stat Agent
2. Make a back-up of the run.sh and place it in a different directory of stat agent.
3. Open up the run.sh and comment out the following line:
# Setup Stat specific properties
#JAVA_OPTS="$JAVA_OPTS -Xms256m -Xmx512m -Dprogram.name=$PROGNAME -Dstat.home=$STAT_HOME -Dmail.mime.charset=ISO-8859-1"
and replace it with:
JAVA_OPTS="$JAVA_OPTS -Xms256m -Xmx512m -Dprogram.name=$PROGNAME -Dstat.home=$STAT_HOME
-Dmail.mime.charset=ISO-8859-1 -Djava.awt.headless=true"
4. Save the run.sh
5. Restart the stat agent.
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