Development identified the issue as defect STAT-5686 and targeted it in the Stat 6.3 HF-e.
Meanwhile customer can apply the a one-off file attached here at the client side performing the steps below:
1. Backup the file stcsr1.pdb
2. Download and put the one-off file (stcsr1_one-off.pdb) at the same directory where you installed the Stat client.
3. Rename it as its original name (stcsr1.pdb).
4. Log out of the Stat client and login again.
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