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Sent a mail to Manager for CSR Approvals. Approve and Reject links are missing in the email. This didn't happen in Stat 6.0. After the upgrade to Stat 6.3 the Approve/Reject links are missing.
Cause
Undefined or unconfirmed the previous setting. The flag 'Allow Inbound Approval Emails' is unchecked.
Resolution
Solution:
1. Go to Maintenance | Stat Central Agent | Email Settings and check the flag named 'Allow Inbound Approval Emails'.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Stat
6.3
Topic(s):
Configuration
Article History:
Created on: 6/23/2020 Last Update on: 5/7/2023
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