When creating a CSR in Stat 6.3, the CSR Logs and History tab do not show unless you save the CSR, close it and re-open. In Stat 6.2 these tabs were showed immediately at the CSR time creation.
Also, from the Stat Web Client these tabs appear as expected. Is this a deliberate design change or a bug?
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center