Is it possible to rename or relabel the CSR fields like "Project" or "Alt Number"? (4301264)

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Title

Is it possible to rename or relabel the CSR fields like "Project" or "Alt Number"?
Description

Does STAT CSR have any field to capture Risk of the ticket. We do not want to use Priority as we need that for ticket prioritization. Is it possible to rename/relabel "Project" or "Alt Number" field to "Risk"
Cause

ER STAT-2760
Resolution

Solution:
Currently, those fields can be renamed on Web Client, not on Windows. The ER is under review.
Defect ID

STAT-2760

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