Return
-
Title
Oracle agent sometimes goes down while fetching objects -
Description
On one environment while fetching objects that agent attempts to fetch but never returns. Once this happens, the agent is effectively down although the MERC_WAKE table still shows it as up. -
Cause
Firewall timeout issue configuration. -
Resolution
It is needed to make some changes to settings on the Stat Central Agent to prevent firewall timeouts per Install_Note.pdf | Firewall Tiemout section.