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Stat Upgrade Script UORAv600-630.sql has a mistake
Description
Unable to open User Rights in the Access information window in Stat 6.3
Cause
Looking at the User Class rights, for STAT-4222 the "CSR Open By - Change" user right should be changed to 'CSR Created By - Change'.
The SQL update that should make this change is wrong in the condition RIGHT_CD.
UPDATE STAT.SYSTEM_RIGHTS SET DESCR = 'CSR Created By - Change', DESCR_LONG = 'Enables the user to override the default Created By User Name on a CSR.' WHERE RIGHT_CD = 'CSREDIT' <--- This column is wrong AND RIGHT_CD = 'OPENBY-C';
The column RIGHT_CD is named twice with two different values.
Resolution
Solution:
- Modify the update statement as below:
UPDATE STAT.SYSTEM_RIGHTS SET DESCR = 'CSR Created By - Change', DESCR_LONG = 'Enables the user to override the default Created By User Name on a CSR.'
WHERE RIGHTS_GRP = 'CSREDIT' AND RIGHT_CD = 'OPENBY-C';
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Stat
6.3
Topic(s):
Installation
Article History:
Created on: 9/9/2021 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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