Steps to Uninstall the Stat Central Agent on Windows:
1. Go to Windows Services (services.msc)
2. Look for Stat Central Agent and stop the services.
3. Bring up DOS prompt.
4. Cd STAT_HOME\app\bin\service folder.
5. Service uninstall - this will remove Stat Central Agent Windows Services.
6. Bring up Windows Explorer
7. Remove the entire STAT_HOME folder structure and sub-folders (should be over 2000 files or more). i.e. c:\statagent
Steps to Uninstall the Stat Central Agent on Unix:
1. Logon to the Unix machine where the stat central agent resides
2. Go to STAT_HOME/app/bin
3. Type in ./shutdown.sh or kill the process that belongs to the stat central agent
4. Delete the STAT_HOME directory
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