When printing from SQL Navigator to a printer that is configured to use an Internet Port (in the format "http://ip_address/printer_name") instead of the standard TCP/IP port ("\\server_name\printer_name"), the document goes to the print queue but it appears with a blank document name and the Status field shows "Error".
When printing from another application (Word, Notepad, etc.) to the same printer, this works fine.
Steps to reproduce:
1. Go to Printers and Faxes in Control Panel
2. Click Add Printer
3. Click Next
4. Select "A network printer, or a printer attached to another computer"
5. Click "Connect to a printer on the Internet or on a home or office network" and type in the printer IP Address (i.e.: "http://12.34.56.789"). Click Next.
6. Follow instructions on screen to complete installation
7. Open SQL Navigator and try to print to the same printer.
8. Double-click on printer to display printer queue
Expected: document is showing as being printed
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center