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Title
Windows Server Health Report gave error “An error occurred during local report processing” -
Description
When attempting to generate the "Windows Server Health Report," the following error is returned by spotlight report viewer:
See screen shot SOL84872_Fig_1.png
"An error occurred during local report processing.
An error occurred during the rendering of the report.
An error occurred during the rendering of the report.
An error has occurred during the rendering of chart chart4. Details: Axis object - Auto Interval Error
Axis object - Auto Interval error" -
Cause
The issue may occur on Windows 2008 R2 x64 with SQL 2008 R2 when the maximum bandwidth reported on the machine is returning zero, as this number is used as a divisor in the calculations for the report. -
Resolution
WORKAROUND:
The issue is resolved in Spotlight on SQL Server 8.5 and above. If upgrading is not possible, please take the following steps to install a patch RDL file.1. On your Spotlight client machine open the following folder: “C:\Program Files\Quest Software\Spotlight on SQL Server\Plug-ins\Trending\Reports”
2. Rename their existing Windows Server Health Report.RDL file to Windows Server Health Report.BAK
3. Download the attached Windows Server Health Report.RDL and copy into, “C:\Program Files\Quest Software\Spotlight on SQL Server\Plug-ins\Trending\Reports”4. Try running the report again
STATUS:
Issue fixed in version 8.5.0. The latest version of Spotlight on SQL Server Enterprise can be downloaded at http://support.quest.com/support_download/Downloads.asp -
Defect ID
CR14286 -
Attachments
