Return
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Title
Playback error after upgrade to Version: 14.1.0.4330 -
Description
Customers report receiving the error below, after upgrading to spotlight version 14.1.0.4330:
Playback error [Update Error]: Updating the playback database failed : Deleting old playback data failed : Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. Previous count = 1, current count = 0. -
Cause
Defect ID SES-1997 -
Resolution
SOLUTION:
Upgrade to the build version 4421 by following the download link below:
https://support.quest.com/spotlight-on-sql-server-enterprise/14.1.1/download-new-releases
On the release notes from the kb below you can confirm the defect id identified and corrected.https://support.quest.com/kb/4375748/what-is-new-in-spotlight-on-sql-server-enterprise-14-1-1