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Title
Acesss violation in Spotlight Today - " Access violation at address 77D26BF0 in module 'ntdll -
Description
Customers may receive an intermittent access violation error message as below when using the Spotlight on SQL Server Enterprise Console.
An unexpected problem has occurred
It is recommended that you send a support bundle to Quest Software. Click "Show details..." for more information about the problem. | Details:
Handling notification: 55 (00000037)
Parameter info1: null
Parameter info2: nullMessage:
Access violation at address 77D26BF0 in module 'ntdll.dll'. Write of address 0000000CSource:
77D26BF0 (ntdll.00045BF0) 6.1.7600.16559Call stack:
77D26BF0 (ntdll.00045BF0) 6.1.7600.16559
16C05576 (DiagnosticsServerManager.00004576) 7.6.0.4817
77D265CB (ntdll.000455CB) 6.1.7600.16559
77D26457 (ntdll.00045457) 6.1.7600.16559 -
Cause
Product defect
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Resolution
WORKAROUND:
The error is not a symptom of incorrect data collection or alarming, it is only a User interface issue. Pressing return to acknowledge the alarm will allow you to continue to use the console.STATUS:
This issue has been verified as a defect which will be evaluated for inclusion in a future release of Spotlight on SQL Server Enterprise -
Defect ID
CR12957