Customers may receive an intermittent access violation error message as below when using the Spotlight on SQL Server Enterprise Console.
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Product:
Spotlight on SQL Server 7.6.0.4817
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Message:
An unexpected problem has occurred
It is recommended that you send a support bundle to Quest Software. Click "Show details..." for more information about the problem.
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Details:
Message:
Access violation at address 100CC733 in module 'AlarmLog.spx'. Read of address 00000009
Source:
100CC733 (AlarmLog.000CB733) 7.6.0.4817
Product defect
WORKAROUND:
The error is not a symptom of incorrect data collection or alarming, it is only a User interface issue. Pressing return to acknowledge the alarm will allow you to continue to use the console.
STATUS:
This issue has been verified as a defect which will be evaluated for inclusion in a future release of Spotlight on SQL Server Enterprise.