Spotlight Diagnostic Server Service starts and then stops - Event log error 'Catastrophic error occurred. Attempt to load duplicate configuration for Product 44' (4237897)

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Spotlight Diagnostic Server Service starts and then stops - Event log error 'Catastrophic error occurred. Attempt to load duplicate configuration for Product 44'
Description

After upgrading to version 11.2.1 the Spotlight Diagnostic Server Service doesn't start. If you start it manually it stops again with the following error message in the Event Log:
'Stopping Diagnostic Server. Catastrophic error occurred.Attempt to load duplicate configuration for Product 44'
Resolution

On the Diagnostic Server machine for your current 11.2.1 installation, please move the backup copy of '44.xml' out of the 'Product' directory. (If a second copy of the files exists) - C:\Program Files\Quest Software\Diagnostic Server\Agent\conf\Product

When the Diagnostic Server starts, all files in the directory are loaded, so the backup is being loaded too, which causes the error.

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