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Title
Unable to connect to Spotlight Essentials with Proxy enabled -
Description
Unable to sign into the Spotlight Essentials service with a proxy enabled.
No error is reported by the client.
Ports 80 and 443 open on the diagnostic server.
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Cause
The proxy was the root cause of the issue.
Once disabled the sign into spotlight essentials was successful.
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Resolution
RESOLUTION
Spotlight on SQL Server Enterprise posts email and password to sign in to "https://api.spotlightessentials.com/auth"
The workaround in this instance was for the network IT team to whitelist the URL "https://api.spotlightessentials.com/auth" allowing a successful sign-in and data upload.
If a connection is not successful, run the attached utility to test the connection:
- Rename the attached contents from SECheck._exe to SECheck.exe .
- Run the command line and redirect the output like this:
- SECheck -u=email@address.com -p=password > output.txt
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Attachments