Return
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Title
An unexpected problem has occurred Cannot add an empty item to a drop down list -
Description
Product: Spotlight on Oracle 7.6.0.1559
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Message:
An unexpected problem has occurred
It is recommended that you send a support bundle to Quest Software. Click
"Show details..." for more information about the problem.
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Details:
Message:
Cannot add an empty item to a drop down listSource:
16E77471 (SpotlightConnectionProvider.00276471) 4.3.0.6366Call stack:
16E77471 (SpotlightConnectionProvider.00276471) 4.3.0.6366
16E7CA81 (SpotlightConnectionProvider.0027BA81) 4.3.0.6366
16E7C5F4 (SpotlightConnectionProvider.0027B5F4) 4.3.0.6366
16E7FFC4 (SpotlightConnectionProvider.0027EFC4) 4.3.0.6366
16E770F5 (SpotlightConnectionProvider.002760F5) 4.3.0.6366
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Resolution
WORKAROUND
The issue appears to be a problem parsing the tnsnames.ora file
In the tnsnames.ora file, the second line is not commented out and also there is a similar line mid-way down the file.
Try comment ing out two lines and try again.
STATUSRaised CR 12387 is created to address this issue -
Defect ID
ST12387