Here is the main error message for Spotlight on Oracle 7.6:
Message:
An unexpected problem has occurred
It is recommended that you send a support bundle to Quest Software. Click
"Show details..." for more information about the problem.
Details:
Message:
Invalid floating point operation
Source:
403E63CC (JScript.000053CC) 5.8.6001.23141
Call stack:
403E63CC (JScript.000053CC) 5.8.6001.23141
004048D8 (Spotlight.000038D8) 4.3.0.6366
7C91327A (ntdll.0000227A) 5.1.2600.6055
7C91E48A (ntdll.0000D48A) 5.1.2600.6055
40401069 (JScript.00020069) 5.8.6001.23141
403E3EA3 (JScript.00002EA3) 5.8.6001.23141
403E553F (JScript.0000453F) 5.8.6001.23141
403E534D (JScript.0000434D) 5.8.6001.23141
3FB0A5F4 (mshtml.000295F4) 8.0.6001.19120
3FB0A368 (mshtml.00029368) 8.0.6001.19120
3FB0A792 (mshtml.00029792) 8.0.6001.19120
Upgrade from Spotlight on Oracle 7.6 to 8.0.
If the problem does continue after the upgrade, send a traced support bundle to Quest support.
Here are the steps:
1. Open Spotlight.
2. Do not connect yet.
3. Go to View | Options | Tracing (on the right) | and put checkmarks in the boxes to enable tracing.
4. Connect to the database with your Spotlight connection (By connecting we capture more logs without connecting there are fewer logs)
5. Let it run until the issue is replicated
6. Generate the support bundle ( from HELP | Support Bundle | ensure all boxes are checked | click collect | click on the hyperlink to get the zip files) and email to me please.
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