Return
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Title
Unable to send email notification when waiting for approval event happens -
Description
After setting up SMTP for email notification for the Quest Server Agent (QSA), a reorg job script in waiting for approval stage does not trigger any email.
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Resolution
- Ensure that the SENDMAIL parameters are set correctly as outlined in the User Guide.
- Run the testemail script found in KB SOL23620 to ensure QSA email notification is working.
- In the QSA configuration wizard, scroll down and look for SEND_LR_WAIT_APPROVAL parameter and change the value to EMAIL.
- Restart the QSA agent