Return
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Title
Error: "QSA-20364 Can only upgrade or uninstall from same host and instance" during Quest Server -
Description
Error received during Quest Server Agent Installation:
"Upgrading QSA instance erpuspdb host npddb2.ea.com does not match
error: QSA-20364 Can only upgrade or uninstall from same host and instance" -
Cause
Database was recovered from a cloned database.
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Resolution
1. Connect to the database with sqlplus, and run the following:
delete quest_com_products
where product_id = '61';
commit;
2. Reinstall Quest Server Agent. -
Additional Information
Applies to all versions