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Title
Shareplex installation on Redhat server failed with Error must be empty for new installation -
Description
When trying to install Shareplex on a Redhat box, the following error occurs:
ecas1:/global/home/oracle/splex_sw # ./SharePlex-6.1.1-b14-oracle100-rh-30-x86.tpm
Unpacking
..................................................................
SharePlex for Oracle installation program:
SharePlex Version: 6.1.1
Supported Oracle Version: 10gR2
Build platform: rh-30-x86
Target platform: rh-40-amd64
Please enter the name of the user that will be the SharePlex Admin?
[splex] oracle
Please enter the product directory location?
/global/ecas/bin/splex/proddir
Please enter the variable data directory location? /global/ecas/splex
...Installation failed...
Installation log saved to:
/global/home/oracle/.shareplex/INSTALL-SharePlex-6.1.1-0906121016.log
ERROR: tpm: spo-check-locations: Location /global/ecas/bin/splex/proddir must be empty for new installation. -
Cause
The fresh installation checks for directory emptiness on both the vardir and proddir directories. For example if the proddir is empty or even in non-existence and the vardir is not empty, the error proddir must be empty for new installation still occurs.
As for this particular case, the vardir was specified at the top of the network file system, which failed because of the directory .snapshot there. However, the installation displayed a proddir in the diagnostic message instead, creating some confusion
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Resolution
Make sure both the vardir and proddir are empty